OTRS up to 7.0.48/8.0.37/2023.1.1 Debug Information log file
| CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
|---|---|---|
| 5.0 | $0-$5k | 0.00 |
Summary
A vulnerability was found in OTRS up to 7.0.48/8.0.37/2023.1.1. It has been classified as problematic. Affected by this vulnerability is an unknown functionality of the component Debug Information Handler. Performing a manipulation results in log file. This vulnerability is known as CVE-2024-23791. Remote exploitation of the attack is possible. No exploit is available.
Details
A vulnerability was found in OTRS up to 7.0.48/8.0.37/2023.1.1 (Service Management Software). It has been classified as problematic. This affects an unknown code block of the component Debug Information Handler. The manipulation with an unknown input leads to a log file vulnerability. CWE is classifying the issue as CWE-532. Information written to log files can be of a sensitive nature and give valuable guidance to an attacker or expose sensitive user information. This is going to have an impact on confidentiality. The summary by CVE is:
Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
The weakness was published 01/29/2024. The advisory is shared at otrs.com. This vulnerability is uniquely identified as CVE-2024-23791 since 01/22/2024. Neither technical details nor an exploit are publicly available. MITRE ATT&CK project uses the attack technique T1592 for this issue.
There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.
If you want to get the best quality for vulnerability data then you always have to consider VulDB.
Product
Type
Name
Version
- 7.0.0
- 7.0.1
- 7.0.2
- 7.0.3
- 7.0.4
- 7.0.5
- 7.0.6
- 7.0.7
- 7.0.8
- 7.0.9
- 7.0.10
- 7.0.11
- 7.0.12
- 7.0.13
- 7.0.14
- 7.0.15
- 7.0.16
- 7.0.17
- 7.0.18
- 7.0.19
- 7.0.20
- 7.0.21
- 7.0.22
- 7.0.23
- 7.0.24
- 7.0.25
- 7.0.26
- 7.0.27
- 7.0.28
- 7.0.29
- 7.0.30
- 7.0.31
- 7.0.32
- 7.0.33
- 7.0.34
- 7.0.35
- 7.0.36
- 7.0.37
- 7.0.38
- 7.0.39
- 7.0.40
- 7.0.41
- 7.0.42
- 7.0.43
- 7.0.44
- 7.0.45
- 7.0.46
- 7.0.47
- 7.0.48
- 8.0.0
- 8.0.1
- 8.0.2
- 8.0.3
- 8.0.4
- 8.0.5
- 8.0.6
- 8.0.7
- 8.0.8
- 8.0.9
- 8.0.10
- 8.0.11
- 8.0.12
- 8.0.13
- 8.0.14
- 8.0.15
- 8.0.16
- 8.0.17
- 8.0.18
- 8.0.19
- 8.0.20
- 8.0.21
- 8.0.22
- 8.0.23
- 8.0.24
- 8.0.25
- 8.0.26
- 8.0.27
- 8.0.28
- 8.0.29
- 8.0.30
- 8.0.31
- 8.0.32
- 8.0.33
- 8.0.34
- 8.0.35
- 8.0.36
- 8.0.37
- 2023.1.0
- 2023.1.1
License
CPE 2.3
CPE 2.2
CVSSv4
VulDB Vector: 🔍VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 5.0VulDB Meta Temp Score: 5.0
VulDB Base Score: 2.7
VulDB Temp Score: 2.7
VulDB Vector: 🔍
VulDB Reliability: 🔍
NVD Base Score: 7.5
NVD Vector: 🔍
CNA Base Score: 4.9
CNA Vector (OTRS AG): 🔍
CVSSv2
| AV | AC | Au | C | I | A |
|---|---|---|---|---|---|
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
|---|---|---|---|---|---|
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
Exploiting
Class: Log fileCWE: CWE-532 / CWE-200 / CWE-284
CAPEC: 🔍
ATT&CK: 🔍
Physical: No
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
| 0-Day | Unlock | Unlock | Unlock | Unlock |
|---|---|---|---|---|
| Today | Unlock | Unlock | Unlock | Unlock |
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: no mitigation knownStatus: 🔍
0-Day Time: 🔍
Timeline
01/22/2024 🔍01/29/2024 🔍
01/29/2024 🔍
02/21/2024 🔍
Sources
Advisory: otrs.comStatus: Not defined
CVE: CVE-2024-23791 (🔍)
GCVE (CVE): GCVE-0-2024-23791
GCVE (VulDB): GCVE-100-252285
Entry
Created: 01/29/2024 11:03Updated: 02/21/2024 12:17
Changes: 01/29/2024 11:03 (47), 02/21/2024 12:17 (12)
Complete: 🔍
Cache ID: 216::103
If you want to get the best quality for vulnerability data then you always have to consider VulDB.
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