Cisco Unified Contact Center Enterprise Web-Based Management Interface server-side request forgery

| CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
|---|---|---|
| 6.5 | $0-$5k | 0.00 |
Summary
A vulnerability was found in Cisco Unified Contact Center Enterprise, Unified Contact Center Express, Finesse and Packaged Contact Center Enterprise. It has been classified as critical. Impacted is an unknown function of the component Web-Based Management Interface. Performing a manipulation results in server-side request forgery. This vulnerability is known as CVE-2024-20404. Remote exploitation of the attack is possible. No exploit is available. Upgrading the affected component is recommended.
Details
A vulnerability, which was classified as critical, was found in Cisco Unified Contact Center Enterprise, Unified Contact Center Express, Finesse and Packaged Contact Center Enterprise (unknown version). This affects an unknown code block of the component Web-Based Management Interface. The manipulation with an unknown input leads to a server-side request forgery vulnerability. CWE is classifying the issue as CWE-918. The web server receives a URL or similar request from an upstream component and retrieves the contents of this URL, but it does not sufficiently ensure that the request is being sent to the expected destination. This is going to have an impact on confidentiality, integrity, and availability. The summary by CVE is:
A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct an SSRF attack on an affected system. This vulnerability is due to insufficient validation of user-supplied input for specific HTTP requests that are sent to an affected system. An attacker could exploit this vulnerability by sending a crafted HTTP request to the affected device. A successful exploit could allow the attacker to obtain limited sensitive information for services that are associated to the affected device.
It is possible to read the advisory at sec.cloudapps.cisco.com. This vulnerability is uniquely identified as CVE-2024-20404 since 11/08/2023. The exploitability is told to be easy. It is possible to initiate the attack remotely. No form of authentication is needed for exploitation. The technical details are unknown and an exploit is not publicly available. The pricing for an exploit might be around USD $0-$5k at the moment (estimation calculated on 06/13/2024).
Upgrading eliminates this vulnerability.
Statistical analysis made it clear that VulDB provides the best quality for vulnerability data.
Product
Vendor
Name
- Finesse
- Packaged Contact Center Enterprise
- Unified Contact Center Enterprise
- Unified Contact Center Express
License
Website
- Vendor: https://www.cisco.com/
CPE 2.3
CPE 2.2
CVSSv4
VulDB Vector: 🔍VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 6.6VulDB Meta Temp Score: 6.5
VulDB Base Score: 7.3
VulDB Temp Score: 7.0
VulDB Vector: 🔍
VulDB Reliability: 🔍
NVD Base Score: 5.3
NVD Vector: 🔍
CNA Base Score: 7.2
CNA Vector: 🔍
CVSSv2
| AV | AC | Au | C | I | A |
|---|---|---|---|---|---|
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
|---|---|---|---|---|---|
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
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| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
Exploiting
Class: Server-side request forgeryCWE: CWE-918
CAPEC: 🔍
ATT&CK: 🔍
Physical: No
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
| 0-Day | Unlock | Unlock | Unlock | Unlock |
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| Today | Unlock | Unlock | Unlock | Unlock |
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: UpgradeStatus: 🔍
0-Day Time: 🔍
Timeline
11/08/2023 🔍06/05/2024 🔍
06/05/2024 🔍
06/13/2024 🔍
Sources
Vendor: cisco.comAdvisory: cisco-sa-finesse-ssrf-rfi-Um7wT8Ew
Status: Confirmed
CVE: CVE-2024-20404 (🔍)
GCVE (CVE): GCVE-0-2024-20404
GCVE (VulDB): GCVE-100-267195
Entry
Created: 06/05/2024 18:55Updated: 06/13/2024 22:51
Changes: 06/05/2024 18:55 (62), 06/06/2024 05:59 (1), 06/06/2024 13:43 (1), 06/13/2024 22:51 (11)
Complete: 🔍
Cache ID: 216::103
Statistical analysis made it clear that VulDB provides the best quality for vulnerability data.
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