Cisco Unified Contact Center Enterprise Web-Based Management Interface cross site scripting

| CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
|---|---|---|
| 4.4 | $0-$5k | 0.00 |
Summary
A vulnerability was found in Cisco Unified Contact Center Enterprise, Unified Contact Center Express, Finesse and Packaged Contact Center Enterprise. It has been declared as problematic. The affected element is an unknown function of the component Web-Based Management Interface. Executing a manipulation can lead to cross site scripting. This vulnerability is handled as CVE-2024-20405. The attack can be executed remotely. There is not any exploit available. It is recommended to upgrade the affected component.
Details
A vulnerability has been found in Cisco Unified Contact Center Enterprise, Unified Contact Center Express, Finesse and Packaged Contact Center Enterprise (version now known) and classified as problematic. This vulnerability affects some unknown processing of the component Web-Based Management Interface. The manipulation with an unknown input leads to a cross site scripting vulnerability. The CWE definition for the vulnerability is CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. As an impact it is known to affect integrity. CVE summarizes:
A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct a stored XSS attack by exploiting an RFI vulnerability. This vulnerability is due to insufficient validation of user-supplied input for specific HTTP requests that are sent to an affected device. An attacker could exploit this vulnerability by persuading a user to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive information on the affected device.
The advisory is shared for download at sec.cloudapps.cisco.com. This vulnerability was named CVE-2024-20405 since 11/08/2023. The exploitation appears to be easy. The attack can be initiated remotely. The exploitation needs additional levels of successful authentication. Successful exploitation requires user interaction by the victim. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1059.007.
Upgrading eliminates this vulnerability.
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Product
Vendor
Name
- Finesse
- Packaged Contact Center Enterprise
- Unified Contact Center Enterprise
- Unified Contact Center Express
License
Website
- Vendor: https://www.cisco.com/
CPE 2.3
CPE 2.2
CVSSv4
VulDB Vector: 🔍VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 4.4VulDB Meta Temp Score: 4.4
VulDB Base Score: 2.4
VulDB Temp Score: 2.3
VulDB Vector: 🔍
VulDB Reliability: 🔍
NVD Base Score: 6.1
NVD Vector: 🔍
CNA Base Score: 4.8
CNA Vector: 🔍
CVSSv2
| AV | AC | Au | C | I | A |
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| Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
Exploiting
Class: Cross site scriptingCWE: CWE-79 / CWE-94 / CWE-74
CAPEC: 🔍
ATT&CK: 🔍
Physical: No
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
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Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: UpgradeStatus: 🔍
0-Day Time: 🔍
Timeline
11/08/2023 🔍06/05/2024 🔍
06/05/2024 🔍
03/26/2025 🔍
Sources
Vendor: cisco.comAdvisory: cisco-sa-finesse-ssrf-rfi-Um7wT8Ew
Status: Confirmed
CVE: CVE-2024-20405 (🔍)
GCVE (CVE): GCVE-0-2024-20405
GCVE (VulDB): GCVE-100-267196
Entry
Created: 06/05/2024 18:55Updated: 03/26/2025 04:20
Changes: 06/05/2024 18:55 (62), 06/06/2024 05:59 (1), 06/06/2024 13:43 (1), 06/18/2024 20:22 (11), 03/26/2025 04:20 (4)
Complete: 🔍
Cache ID: 216::103
Once again VulDB remains the best source for vulnerability data.
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