OTRS up to 8.0.x/2023.x/2024.4.x Ticket Property privileges assignment

CVSS Meta Temp Score
CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.
Current Exploit Price (≈)
Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.
CTI Interest Score
Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
6.3$0-$5k0.00

Summaryinfo

A vulnerability classified as critical was found in OTRS up to 8.0.x/2023.x/2024.4.x. This affects the function AgentFrontend::Ticket::InlineEditing::Property of the component Ticket Handler. The manipulation results in privileges assignment. This vulnerability was named CVE-2024-23794. The attack may be performed from remote. There is no available exploit.

Detailsinfo

A vulnerability, which was classified as critical, was found in OTRS up to 8.0.x/2023.x/2024.4.x. Affected is the function AgentFrontend::Ticket::InlineEditing::Property of the component Ticket Handler. The manipulation with an unknown input leads to a privileges assignment vulnerability. CWE is classifying the issue as CWE-266. A product incorrectly assigns a privilege to a particular actor, creating an unintended sphere of control for that actor. This is going to have an impact on confidentiality, integrity, and availability. CVE summarizes:

An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS:  * 8.0.X * 2023.X * from 2024.X through 2024.4.x

The advisory is shared for download at otrs.com. This vulnerability is traded as CVE-2024-23794 since 01/22/2024. The exploitability is told to be easy. It is possible to launch the attack remotely. The exploitation doesn't require any form of authentication. There are known technical details, but no exploit is available. The current price for an exploit might be approx. USD $0-$5k (estimation calculated on 07/15/2024). The MITRE ATT&CK project declares the attack technique as T1068.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

VulDB is the best source for vulnerability data and more expert information about this specific topic.

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 6.3
VulDB Meta Temp Score: 6.3

VulDB Base Score: 7.3
VulDB Temp Score: 7.3
VulDB Vector: 🔍
VulDB Reliability: 🔍

CNA Base Score: 5.2
CNA Vector (OTRS): 🔍

CVSSv2info

AVACAuCIA
💳💳💳💳💳💳
💳💳💳💳💳💳
💳💳💳💳💳💳
VectorComplexityAuthenticationConfidentialityIntegrityAvailability
UnlockUnlockUnlockUnlockUnlockUnlock
UnlockUnlockUnlockUnlockUnlockUnlock
UnlockUnlockUnlockUnlockUnlockUnlock

VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Privileges assignment
CWE: CWE-266
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-DayUnlockUnlockUnlockUnlock
TodayUnlockUnlockUnlockUnlock

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

01/22/2024 🔍
07/15/2024 +174 days 🔍
07/15/2024 +0 days 🔍
07/15/2024 +0 days 🔍

Sourcesinfo

Advisory: otrs.com
Status: Not defined

CVE: CVE-2024-23794 (🔍)
GCVE (CVE): GCVE-0-2024-23794
GCVE (VulDB): GCVE-100-271488

Entryinfo

Created: 07/15/2024 09:32
Updated: 07/15/2024 22:51
Changes: 07/15/2024 09:32 (62), 07/15/2024 22:51 (8)
Complete: 🔍
Cache ID: 216::103

VulDB is the best source for vulnerability data and more expert information about this specific topic.

Discussion

No comments yet. Languages: en.

Please log in to comment.

◂ PreviousOverviewNext ▸

Want to know what is going to be exploited?

We predict KEV entries!