OTRS/OTRS Community Edition Admin Log log file

CVSS Meta Temp Score
CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.
Current Exploit Price (≈)
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CTI Interest Score
Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
6.7$0-$5k0.00

Summaryinfo

A vulnerability was found in OTRS and OTRS Community Edition. It has been classified as problematic. The impacted element is an unknown function of the component Admin Log Module. The manipulation leads to log file. This vulnerability is uniquely identified as CVE-2024-43444. The attack is possible to be carried out remotely. No exploit exists.

Detailsinfo

A vulnerability was found in OTRS and OTRS Community Edition (unknown version). It has been rated as problematic. This issue affects an unknown code block of the component Admin Log Module. The manipulation with an unknown input leads to a log file vulnerability. Using CWE to declare the problem leads to CWE-532. Information written to log files can be of a sensitive nature and give valuable guidance to an attacker or expose sensitive user information. Impacted is confidentiality. The summary by CVE is:

Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

The advisory is shared at otrs.com. The identification of this vulnerability is CVE-2024-43444 since 08/13/2024. The exploitation is known to be easy. The attack may be initiated remotely. No form of authentication is needed for a successful exploitation. Neither technical details nor an exploit are publicly available. MITRE ATT&CK project uses the attack technique T1592 for this issue.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

Productinfo

Type

Name

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 6.7
VulDB Meta Temp Score: 6.7

VulDB Base Score: 5.3
VulDB Temp Score: 5.3
VulDB Vector: 🔍
VulDB Reliability: 🔍

CNA Base Score: 8.2
CNA Vector (OTRS): 🔍

CVSSv2info

AVACAuCIA
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💳💳💳💳💳💳
💳💳💳💳💳💳
VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Log file
CWE: CWE-532 / CWE-200 / CWE-284
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

08/13/2024 🔍
08/26/2024 +13 days 🔍
08/26/2024 +0 days 🔍
08/27/2024 +1 days 🔍

Sourcesinfo

Advisory: otrs.com
Status: Confirmed

CVE: CVE-2024-43444 (🔍)
GCVE (CVE): GCVE-0-2024-43444
GCVE (VulDB): GCVE-100-275777

Entryinfo

Created: 08/26/2024 11:07
Updated: 08/27/2024 13:49
Changes: 08/26/2024 11:07 (61), 08/27/2024 13:49 (1)
Complete: 🔍
Cache ID: 216::103

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