VDB-293503 · CVE-2025-24390 · GCVE-0-2025-24390

OTRS 7.0.x/8.0.x/2023.x/2024.x missing secure attribute

CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
5.2	$0-$5k	0.00

Summaryinfo

A vulnerability was found in OTRS 7.0.x/8.0.x/2023.x/2024.x. It has been rated as problematic. Affected by this issue is some unknown functionality. This manipulation causes missing secure attribute. This vulnerability appears as CVE-2025-24390. The attack may be initiated remotely. There is no available exploit. Upgrading the affected component is advised.

Detailsinfo

A vulnerability has been found in OTRS 7.0.x/8.0.x/2023.x/2024.x and classified as problematic. Affected by this vulnerability is an unknown function. The manipulation with an unknown input leads to a missing secure attribute vulnerability. The CWE definition for the vulnerability is CWE-614. The Secure attribute for sensitive cookies in HTTPS sessions is not set, which could cause the user agent to send those cookies in plaintext over an HTTP session. As an impact it is known to affect confidentiality. The summary by CVE is:

A vulnerability in OTRS Application Server and reverse proxy settings allows session hijacking due to missing attributes for sensitive cookie settings in HTTPS sessions. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X

The weakness was presented by Special Thanks To Alissa Kim For Reporting This Vulnerability.. It is possible to read the advisory at otrs.com. This vulnerability is known as CVE-2025-24390 since 01/21/2025. The exploitation appears to be difficult. The attack can be launched remotely. The exploitation doesn't need any form of authentication. The technical details are unknown and an exploit is not publicly available. The attack technique deployed by this issue is T1539 according to MITRE ATT&CK.

Upgrading eliminates this vulnerability. The upgrade is hosted for download at otrs.com.

Be aware that VulDB is the high quality source for vulnerability data.

Productinfo

Type

Service Management Software

Name

OTRS

Version

License

open-source

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 5.2
VulDB Meta Temp Score: 5.2

VulDB Base Score: 3.7
VulDB Temp Score: 3.6
VulDB Vector: 🔍
VulDB Reliability: 🔍

CNA Base Score: 6.8
CNA Vector (OTRS): 🔍

CVSSv2info

AV	AC	Au	C	I	A
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳

Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock

VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Missing secure attribute
CWE: CWE-614 / CWE-1004 / CWE-732
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-Day	Unlock	Unlock	Unlock	Unlock
Today	Unlock	Unlock	Unlock	Unlock

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: otrs.com

Timelineinfo

01/21/2025 🔍
01/27/2025 +6 days 🔍
01/27/2025 +0 days 🔍
01/27/2025 +0 days 🔍

Sourcesinfo

Advisory: otrs.com
Researcher: Special Thanks To Alissa Kim For Reporting This Vulnerability.
Status: Confirmed

CVE: CVE-2025-24390 (🔍)
GCVE (CVE): GCVE-0-2025-24390
GCVE (VulDB): GCVE-100-293503

Entryinfo

Created: 01/27/2025 09:26
Updated: 01/27/2025 09:29
Changes: 01/27/2025 09:26 (29), 01/27/2025 09:29 (34)
Complete: 🔍
Committer: mitr
Cache ID: 216::103