Cisco Unified Contact Center Express API authorization

CVSS Meta Temp Score
CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.
Current Exploit Price (≈)
Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.
CTI Interest Score
Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
4.2$0-$5k0.00

Summaryinfo

A vulnerability was found in Cisco Unified Contact Center Express and Unified Intelligence Center. It has been declared as problematic. Affected by this issue is some unknown functionality of the component API. The manipulation results in authorization. This vulnerability is reported as CVE-2025-20114. The attack can be launched remotely. No exploit exists. It is recommended to upgrade the affected component.

Detailsinfo

A vulnerability, which was classified as problematic, was found in Cisco Unified Contact Center Express and Unified Intelligence Center (version now known). Affected is some unknown processing of the component API. The manipulation with an unknown input leads to a authorization vulnerability. CWE is classifying the issue as CWE-639. The system's authorization functionality does not prevent one user from gaining access to another user's data or record by modifying the key value identifying the data. This is going to have an impact on confidentiality. CVE summarizes:

A vulnerability in the API of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to perform a horizontal privilege escalation attack on an affected system. This vulnerability is due to insufficient validation of user-supplied parameters in API requests. An attacker could exploit this vulnerability by submitting crafted API requests to an affected system to execute an insecure direct object reference attack. A successful exploit could allow the attacker to access specific data that is associated with different users on the affected system.

The advisory is available at sec.cloudapps.cisco.com. This vulnerability is traded as CVE-2025-20114 since 10/10/2024. The exploitability is told to be easy. It is possible to launch the attack remotely. The technical details are unknown and an exploit is not available. The structure of the vulnerability defines a possible price range of USD $0-$5k at the moment (estimation calculated on 07/22/2025).

Upgrading eliminates this vulnerability.

The vulnerability is also documented in the vulnerability database at EUVD (EUVD-2025-16021). If you want to get best quality of vulnerability data, you may have to visit VulDB.

Productinfo

Vendor

Name

License

Website

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.3
VulDB Meta Temp Score: 4.2

VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔍
VulDB Reliability: 🔍

CNA Base Score: 4.3
CNA Vector (cisco): 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Authorization
CWE: CWE-639 / CWE-285 / CWE-266
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Timelineinfo

10/10/2024 🔍
05/21/2025 +223 days 🔍
05/21/2025 +0 days 🔍
07/22/2025 +62 days 🔍

Sourcesinfo

Vendor: cisco.com

Advisory: cisco-sa-cuis-priv-esc-3Pk96SU4
Status: Confirmed

CVE: CVE-2025-20114 (🔍)
GCVE (CVE): GCVE-0-2025-20114
GCVE (VulDB): GCVE-100-309882
EUVD: 🔍

Entryinfo

Created: 05/21/2025 19:00
Updated: 07/22/2025 18:36
Changes: 05/21/2025 19:00 (62), 05/21/2025 19:38 (1), 07/22/2025 18:36 (1)
Complete: 🔍
Cache ID: 216::103

If you want to get best quality of vulnerability data, you may have to visit VulDB.

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