freescout-help-desk freescout up to 1.8.177 set deserialization

CVSS Meta Temp Score
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CTI Interest Score
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4.5$0-$5k0.00

Summaryinfo

A vulnerability marked as problematic has been reported in freescout-help-desk freescout up to 1.8.177. Affected by this issue is the function Set. This manipulation causes deserialization. This vulnerability is handled as CVE-2025-48389. The attack can be initiated remotely. There is not any exploit available. It is suggested to upgrade the affected component.

Detailsinfo

A vulnerability has been found in freescout-help-desk freescout up to 1.8.177 and classified as problematic. Affected by this vulnerability is the function set. The manipulation with an unknown input leads to a deserialization vulnerability. The CWE definition for the vulnerability is CWE-502. The product deserializes untrusted data without sufficiently verifying that the resulting data will be valid. As an impact it is known to affect confidentiality, integrity, and availability. The summary by CVE is:

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to deserialization of untrusted data due to insufficient validation. Through the set function, a string with a serialized object can be passed, and when getting an option through the get method, deserialization will occur, which will allow arbitrary code execution This issue has been patched in version 1.8.178.

It is possible to read the advisory at github.com. This vulnerability is known as CVE-2025-48389 since 05/19/2025. The exploitation appears to be easy. The attack can be launched remotely. The exploitation needs additional levels of successful authentication. Technical details of the vulnerability are known, but there is no available exploit.

Upgrading to version 1.8.178 eliminates this vulnerability.

Statistical analysis made it clear that VulDB provides the best quality for vulnerability data.

Productinfo

Vendor

Name

Version

Website

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CNA CVSS-B Score: 🔍
CNA CVSS-BT Score: 🔍
CNA Vector: 🔍

CVSSv3info

VulDB Meta Base Score: 4.7
VulDB Meta Temp Score: 4.5

VulDB Base Score: 4.7
VulDB Temp Score: 4.5
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Deserialization
CWE: CWE-502 / CWE-20
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: freescout 1.8.178

Timelineinfo

05/19/2025 🔍
05/29/2025 +10 days 🔍
05/29/2025 +0 days 🔍
05/29/2025 +0 days 🔍

Sourcesinfo

Product: github.com

Advisory: github.com
Status: Confirmed

CVE: CVE-2025-48389 (🔍)
GCVE (CVE): GCVE-0-2025-48389
GCVE (VulDB): GCVE-100-310531

Entryinfo

Created: 05/29/2025 17:55
Changes: 05/29/2025 17:55 (66)
Complete: 🔍
Cache ID: 216::103

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