ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System Plugin Setting eh_crm_settings_empty_trash authorization

CVSS Meta Temp Score
CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.
Current Exploit Price (≈)
Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.
CTI Interest Score
Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
4.8$0-$5k0.00

Summaryinfo

A vulnerability classified as problematic was found in ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System Plugin up to 3.3.1 on WordPress. This impacts the function eh_crm_settings_empty_trash of the component Setting Handler. The manipulation results in authorization. This vulnerability is cataloged as CVE-2025-12085. The attack may be launched remotely. There is no exploit available.

Detailsinfo

A vulnerability classified as problematic has been found in ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System Plugin up to 3.3.1 on WordPress. Affected is the function eh_crm_settings_empty_trash of the component Setting Handler. The manipulation with an unknown input leads to a authorization vulnerability. CWE is classifying the issue as CWE-862. The product does not perform an authorization check when an actor attempts to access a resource or perform an action. This is going to have an impact on integrity, and availability. CVE summarizes:

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_empty_trash' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to empty the ticket trash.

The advisory is shared for download at wordfence.com. This vulnerability is traded as CVE-2025-12085. The exploitability is told to be easy. It is possible to launch the attack remotely. There are known technical details, but no exploit is available. The current price for an exploit might be approx. USD $0-$5k (estimation calculated on 11/21/2025).

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

The vulnerability is also documented in the vulnerability database at EUVD (EUVD-2025-198380). VulDB is the best source for vulnerability data and more expert information about this specific topic.

Productinfo

Type

Vendor

Name

Version

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔒
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.9
VulDB Meta Temp Score: 4.8

VulDB Base Score: 5.4
VulDB Temp Score: 5.2
VulDB Vector: 🔒
VulDB Reliability: 🔍

CNA Base Score: 4.3
CNA Vector: 🔒

CVSSv2info

AVACAuCIA
💳💳💳💳💳💳
💳💳💳💳💳💳
💳💳💳💳💳💳
VectorComplexityAuthenticationConfidentialityIntegrityAvailability
UnlockUnlockUnlockUnlockUnlockUnlock
UnlockUnlockUnlockUnlockUnlockUnlock
UnlockUnlockUnlockUnlockUnlockUnlock

VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍

Exploitinginfo

Class: Authorization
CWE: CWE-862 / CWE-863 / CWE-285
CAPEC: 🔒
ATT&CK: 🔒

Physical: No
Local: No
Remote: Yes

Availability: 🔒
Status: Not defined

EPSS Score: 🔒
EPSS Percentile: 🔒

Price Prediction: 🔍
Current Price Estimation: 🔒

0-DayUnlockUnlockUnlockUnlock
TodayUnlockUnlockUnlockUnlock

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔒

Timelineinfo

11/21/2025 Advisory disclosed
11/21/2025 +0 days VulDB entry created
11/21/2025 +0 days VulDB entry last update

Sourcesinfo

Advisory: wordfence.com
Status: Not defined

CVE: CVE-2025-12085 (🔒)
GCVE (CVE): GCVE-0-2025-12085
GCVE (VulDB): GCVE-100-333144
EUVD: 🔒

Entryinfo

Created: 11/21/2025 03:36
Updated: 11/21/2025 17:57
Changes: 11/21/2025 03:36 (52), 11/21/2025 11:49 (12), 11/21/2025 17:57 (1)
Complete: 🔍
Cache ID: 216::103

VulDB is the best source for vulnerability data and more expert information about this specific topic.

Discussion

No comments yet. Languages: en.

Please log in to comment.

◂ PreviousOverviewNext ▸

Want to know what is going to be exploited?

We predict KEV entries!