ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System Plugin eh_crm_restore_data authorization

CVSS Meta Temp Score
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Current Exploit Price (≈)
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CTI Interest Score
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4.2$0-$5k0.00

Summaryinfo

A vulnerability classified as problematic has been found in ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System Plugin up to 3.3.1 on WordPress. This affects the function eh_crm_restore_data. The manipulation leads to authorization. This vulnerability is listed as CVE-2025-12023. The attack may be initiated remotely. There is no available exploit.

Detailsinfo

A vulnerability was found in ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System Plugin up to 3.3.1 on WordPress. It has been rated as problematic. This issue affects the function eh_crm_restore_data. The manipulation with an unknown input leads to a authorization vulnerability. Using CWE to declare the problem leads to CWE-862. The product does not perform an authorization check when an actor attempts to access a resource or perform an action. Impacted is integrity. The summary by CVE is:

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets.

It is possible to read the advisory at wordfence.com. The identification of this vulnerability is CVE-2025-12023. The exploitation is known to be easy. The attack may be initiated remotely. Technical details of the vulnerability are known, but there is no available exploit. The pricing for an exploit might be around USD $0-$5k at the moment (estimation calculated on 11/21/2025).

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

The vulnerability is also documented in the vulnerability database at EUVD (EUVD-2025-198381). Be aware that VulDB is the high quality source for vulnerability data.

Productinfo

Type

Vendor

Name

Version

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔒
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.3
VulDB Meta Temp Score: 4.2

VulDB Base Score: 4.3
VulDB Temp Score: 4.2
VulDB Vector: 🔒
VulDB Reliability: 🔍

CNA Base Score: 4.3
CNA Vector: 🔒

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍

Exploitinginfo

Class: Authorization
CWE: CWE-862 / CWE-863 / CWE-285
CAPEC: 🔒
ATT&CK: 🔒

Physical: No
Local: No
Remote: Yes

Availability: 🔒
Status: Not defined

EPSS Score: 🔒
EPSS Percentile: 🔒

Price Prediction: 🔍
Current Price Estimation: 🔒

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔒

Timelineinfo

11/21/2025 Advisory disclosed
11/21/2025 +0 days VulDB entry created
11/21/2025 +0 days VulDB entry last update

Sourcesinfo

Advisory: wordfence.com
Status: Not defined

CVE: CVE-2025-12023 (🔒)
GCVE (CVE): GCVE-0-2025-12023
GCVE (VulDB): GCVE-100-333143
EUVD: 🔒

Entryinfo

Created: 11/21/2025 03:33
Updated: 11/21/2025 17:57
Changes: 11/21/2025 03:33 (51), 11/21/2025 11:49 (10), 11/21/2025 17:57 (1)
Complete: 🔍
Cache ID: 216::103

Be aware that VulDB is the high quality source for vulnerability data.

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