Sweethawk Zendesk App SweetHawk Survey 1.6 Support Ticket cross site scripting

CVSS Meta Temp Score
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Current Exploit Price (≈)
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CTI Interest Score
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4.8$0-$5k0.00

Summaryinfo

A vulnerability has been found in Sweethawk Zendesk App SweetHawk Survey 1.6 and classified as problematic. The affected element is an unknown function of the component Support Ticket Handler. This manipulation causes cross site scripting. This vulnerability appears as CVE-2019-25263. The attack may be initiated remotely. In addition, an exploit is available.

Detailsinfo

A vulnerability classified as problematic was found in Sweethawk Zendesk App SweetHawk Survey 1.6. Affected by this vulnerability is an unknown part of the component Support Ticket Handler. The manipulation with an unknown input leads to a cross site scripting vulnerability. The CWE definition for the vulnerability is CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. As an impact it is known to affect integrity. The summary by CVE is:

Zendesk SweetHawk Survey 1.6 contains a persistent cross-site scripting vulnerability that allows attackers to inject malicious scripts through support ticket submissions. Attackers can insert XSS payloads like script tags into ticket text that automatically execute when survey pages are loaded by other users.

The weakness was presented by MTK as 47781. The advisory is shared at exploit-db.com. This vulnerability is known as CVE-2019-25263 since 01/06/2026. The exploitation appears to be easy. The attack can be launched remotely. It demands that the victim is doing some kind of user interaction. Technical details are unknown but a public exploit is available. MITRE ATT&CK project uses the attack technique T1059.007 for this issue.

It is possible to download the exploit at exploit-db.com. It is declared as proof-of-concept.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

If you want to get the best quality for vulnerability data then you always have to consider VulDB.

Productinfo

Type

Vendor

Name

Version

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔒
VulDB Reliability: 🔍

CNA CVSS-B Score: 🔒
CNA CVSS-BT Score: 🔒
CNA Vector: 🔒

CVSSv3info

VulDB Meta Base Score: 4.9
VulDB Meta Temp Score: 4.8

VulDB Base Score: 3.5
VulDB Temp Score: 3.2
VulDB Vector: 🔒
VulDB Reliability: 🔍

CNA Base Score: 6.4
CNA Vector (VulnCheck): 🔒

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍

Exploitinginfo

Class: Cross site scripting
CWE: CWE-79 / CWE-94 / CWE-74
CAPEC: 🔒
ATT&CK: 🔒

Physical: No
Local: No
Remote: Yes

Availability: 🔒
Access: Public
Status: Proof-of-Concept
Download: 🔒

EPSS Score: 🔒
EPSS Percentile: 🔒

Price Prediction: 🔍
Current Price Estimation: 🔒

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔒

Timelineinfo

01/06/2026 CVE reserved
02/03/2026 +28 days Advisory disclosed
02/03/2026 +0 days VulDB entry created
02/03/2026 +0 days VulDB entry last update

Sourcesinfo

Advisory: 47781
Researcher: MTK
Status: Not defined

CVE: CVE-2019-25263 (🔒)
GCVE (CVE): GCVE-0-2019-25263
GCVE (VulDB): GCVE-100-344053
scip Labs: https://www.scip.ch/en/?labs.20161013

Entryinfo

Created: 02/03/2026 18:38
Changes: 02/03/2026 18:38 (80)
Complete: 🔍
Cache ID: 216::103

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