OTRS Community Edition up to 2026.3.x resource consumption
| CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
|---|---|---|
| 4.9 | $0-$5k | 0.00 |
Summary
A vulnerability, which was classified as problematic, has been found in OTRS Community Edition 8.0.x/2023.x/2024.x/2025.x/2026.3.x. Affected by this issue is some unknown functionality. Performing a manipulation results in resource consumption. This vulnerability is cataloged as CVE-2026-48187. It is possible to initiate the attack remotely. There is no exploit available. It is advisable to upgrade the affected component.
Details
A vulnerability, which was classified as problematic, was found in OTRS Community Edition 8.0.x/2023.x/2024.x/2025.x/2026.3.x. This affects an unknown functionality. The manipulation with an unknown input leads to a resource consumption vulnerability. CWE is classifying the issue as CWE-400. The product does not properly control the allocation and maintenance of a limited resource, thereby enabling an actor to influence the amount of resources consumed, eventually leading to the exhaustion of available resources. This is going to have an impact on availability. The summary by CVE is:
An uncontrolled allocation of resources without limits or throttling in the e-mail handling in OTRS allows excessive allocation which may lead to the abortion of the webserver.This issue affects OTRS: * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X Please note that ((OTRS)) Community Edition 6.x, OTRS 7.x and products based on the ((OTRS)) Community Edition also very likely to be affected
It is possible to read the advisory at otrs.com. This vulnerability is uniquely identified as CVE-2026-48187 since 05/21/2026. The exploitability is told to be easy. It is possible to initiate the attack remotely. The technical details are unknown and an exploit is not publicly available. The attack technique deployed by this issue is T1499 according to MITRE ATT&CK.
Upgrading eliminates this vulnerability.
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Product
Type
Vendor
Name
Version
License
CPE 2.3
CPE 2.2
CVSSv4
VulDB Vector: 🔒VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 5.0VulDB Meta Temp Score: 4.9
VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔒
VulDB Reliability: 🔍
CNA Base Score: 5.7
CNA Vector (OTRS): 🔒
CVSSv2
| AV | AC | Au | C | I | A |
|---|---|---|---|---|---|
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
|---|---|---|---|---|---|
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
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VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍
Exploiting
Class: Resource consumptionCWE: CWE-400 / CWE-404
CAPEC: 🔒
ATT&CK: 🔒
Physical: No
Local: No
Remote: Yes
Availability: 🔒
Status: Not defined
EPSS Score: 🔒
EPSS Percentile: 🔒
Price Prediction: 🔍
Current Price Estimation: 🔒
| 0-Day | Unlock | Unlock | Unlock | Unlock |
|---|---|---|---|---|
| Today | Unlock | Unlock | Unlock | Unlock |
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: UpgradeStatus: 🔍
0-Day Time: 🔒
Timeline
05/21/2026 CVE reserved06/01/2026 Advisory disclosed
06/01/2026 VulDB entry created
06/01/2026 VulDB entry last update
Sources
Advisory: otrs.comStatus: Confirmed
CVE: CVE-2026-48187 (🔒)
GCVE (CVE): GCVE-0-2026-48187
GCVE (VulDB): GCVE-100-367599
Entry
Created: 06/01/2026 07:56Changes: 06/01/2026 07:56 (63)
Complete: 🔍
Cache ID: 216::103
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