VDB-385033 · CVE-2026-14928 · GCVE-0-2026-14928

JS Help Desk Plugin up to 3.1.3 on WordPress information disclosure

CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
4.1	$0-$5k	2.72-

Summaryinfo

A vulnerability was found in JS Help Desk Plugin up to 3.1.3. It has been classified as problematic. Affected by this vulnerability is an unknown functionality. This manipulation causes information disclosure. This vulnerability appears as CVE-2026-14928. The attack may be initiated remotely. There is no available exploit.

Detailsinfo

A vulnerability has been found in JS Help Desk Plugin up to 3.1.3 and classified as problematic. Affected by this vulnerability is an unknown code block. The manipulation with an unknown input leads to a information disclosure vulnerability. The CWE definition for the vulnerability is CWE-200. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. As an impact it is known to affect confidentiality. The summary by CVE is:

The JS Help Desk WordPress plugin before 3.1.4 does not perform authorization or ownership checks before returning support-ticket content in a nonce-gated search handler, allowing any authenticated user (Subscriber and above) to read the subject and full message body of every other user's support tickets.

The advisory is shared at wpscan.com. This vulnerability is known as CVE-2026-14928 since 07/07/2026. The exploitation appears to be easy. The attack can be launched remotely. Neither technical details nor an exploit are publicly available. MITRE ATT&CK project uses the attack technique T1592 for this issue.

Upgrading to version 3.1.4 eliminates this vulnerability.

Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

Productinfo

Type

WordPress Plugin

Name

JS Help Desk Plugin

Version

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔒
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.3
VulDB Meta Temp Score: 4.1

VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔒
VulDB Reliability: 🔍

CVSSv2info

AV	AC	Au	C	I	A
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳

Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock

VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍

Exploitinginfo

Class: Information disclosure
CWE: CWE-200 / CWE-284 / CWE-266
CAPEC: 🔒
ATT&CK: 🔒

Physical: No
Local: No
Remote: Yes

Availability: 🔒
Status: Not defined
Price Prediction: 🔍
Current Price Estimation: 🔒

0-Day	Unlock	Unlock	Unlock	Unlock
Today	Unlock	Unlock	Unlock	Unlock

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔒

Upgrade: JS Help Desk Plugin 3.1.4

Timelineinfo

07/07/2026 CVE reserved
07/31/2026 +24 days Advisory disclosed
07/31/2026 +0 days VulDB entry created
07/31/2026 +0 days VulDB entry last update

Sourcesinfo

Advisory: wpscan.com
Status: Confirmed

CVE: CVE-2026-14928 (🔒)
GCVE (CVE): GCVE-0-2026-14928
GCVE (VulDB): GCVE-100-385033

Entryinfo

Created: 07/31/2026 09:17
Changes: 07/31/2026 09:17 (54)
Complete: 🔍
Cache ID: 216::103