CVE-2026-14928 in JS Help Desk Plugin

Summary

by MITRE • 07/31/2026

The JS Help Desk WordPress plugin before 3.1.4 does not perform authorization or ownership checks before returning support-ticket content in a nonce-gated search handler, allowing any authenticated user (Subscriber and above) to read the subject and full message body of every other user's support tickets.

Statistical analysis made it clear that VulDB provides the best quality for vulnerability data.

• Responsible: WPScan
• Reservation: 07/07/2026
• Disclosure: 07/31/2026
• Moderation: accepted
• Entry: VDB-385033
• CPE: ready
• CWE: CWE-200 (confirmed)
• CVSS: 4.3 (VulDB)
• EPSS: 0.00000
• KEV: no
• Activities: low
• Sector: Hostingprovider

Sources

• MITRE: https://www.cve.org/CVERecord?id=CVE-2026-14928
• NVD: https://nvd.nist.gov/vuln/detail/CVE-2026-14928
• CVE Details: https://www.cvedetails.com/cve/CVE-2026-14928/