Kayako SupportSuite up to 3.20.02 visitor/index.php filter cross site scripting

CVSS Meta Temp Score
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CTI Interest Score
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3.9$0-$5k0.00

Summaryinfo

A vulnerability has been found in Kayako SupportSuite 3.10.00/3.10.02/3.11.00/3.11.01/3.20.02 and classified as problematic. This affects an unknown function of the file visitor/index.php. This manipulation of the argument filter causes cross site scripting. This vulnerability is handled as CVE-2008-3700. The attack can be initiated remotely. Additionally, an exploit exists.

Detailsinfo

A vulnerability was found in Kayako SupportSuite 3.10.00/3.10.02/3.11.00/3.11.01/3.20.02. It has been declared as problematic. Affected by this vulnerability is an unknown part of the file visitor/index.php. The manipulation of the argument filter with an unknown input leads to a cross site scripting vulnerability. The CWE definition for the vulnerability is CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. As an impact it is known to affect integrity. The summary by CVE is:

Multiple cross-site scripting (XSS) vulnerabilities in Kayako SupportSuite 3.20.02 and earlier allow remote attackers to inject arbitrary web script or HTML via (1) the sessionid parameter in a livesupport startclientchat action to visitor/index.php; (2) the filter parameter in a news view action to index.php; or the Full Name field in a (3) account creation, (4) ticket opening, or (5) chat request operation.

The weakness was released 08/09/2008 by James Bercegay with Gulftech (Website). It is possible to read the advisory at securityfocus.com. This vulnerability is known as CVE-2008-3700 since 08/15/2008. The attack can be launched remotely. The exploitation doesn't need any form of authentication. It demands that the victim is doing some kind of user interaction. Technical details and also a public exploit are known. The attack technique deployed by this issue is T1059.007 according to MITRE ATT&CK.

It is possible to download the exploit at securityfocus.com. It is declared as proof-of-concept. By approaching the search of inurl:visitor/index.php it is possible to find vulnerable targets with Google Hacking. The vulnerability scanner Nessus provides a plugin with the ID 34029 (Kayako SupportSuite < 3.30.01 Multiple Vulnerabilities), which helps to determine the existence of the flaw in a target environment. It is assigned to the family CGI abuses.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

The vulnerability is also documented in the databases at X-Force (44383), Exploit-DB (32219), Tenable (34029), SecurityFocus (BID 30642†) and OSVDB (47613†). Entry connected to this vulnerability is available at VDB-43712. Be aware that VulDB is the high quality source for vulnerability data.

Productinfo

Vendor

Name

Version

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.3
VulDB Meta Temp Score: 3.9

VulDB Base Score: 4.3
VulDB Temp Score: 3.9
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Cross site scripting
CWE: CWE-79 / CWE-94 / CWE-74
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Access: Public
Status: Proof-of-Concept
Download: 🔍
Google Hack: 🔍

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Nessus ID: 34029
Nessus Name: Kayako SupportSuite < 3.30.01 Multiple Vulnerabilities
Nessus File: 🔍
Nessus Risk: 🔍
Nessus Family: 🔍

Exploit-DB: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

08/09/2008 🔍
08/09/2008 +0 days 🔍
08/11/2008 +1 days 🔍
08/12/2008 +1 days 🔍
08/12/2008 +0 days 🔍
08/15/2008 +2 days 🔍
08/15/2008 +0 days 🔍
08/22/2008 +7 days 🔍
08/25/2008 +3 days 🔍
03/17/2015 +2395 days 🔍
07/29/2025 +3787 days 🔍

Sourcesinfo

Advisory: securityfocus.com⛔
Researcher: James Bercegay
Organization: Gulftech
Status: Not defined

CVE: CVE-2008-3700 (🔍)
GCVE (CVE): GCVE-0-2008-3700
GCVE (VulDB): GCVE-100-43711
X-Force: 44383
SecurityFocus: 30642 - Kayako SupportSuite Multiple Input Validation Vulnerabilities
Secunia: 31431 - Kayako SupportSuite Multiple Vulnerabilities, Moderately Critical
OSVDB: 47613 - Kayako SupportSuite visitor/index.php sessionid Parameter XSS
Vulnerability Center: 19276 - Kayako SupportSuite Multiple Cross-Site Scripting Vulnerabilities, Medium

scip Labs: https://www.scip.ch/en/?labs.20161013
See also: 🔍

Entryinfo

Created: 03/17/2015 12:19
Updated: 07/29/2025 05:28
Changes: 03/17/2015 12:19 (58), 08/14/2017 09:11 (17), 08/01/2021 20:14 (3), 07/29/2025 05:28 (19)
Complete: 🔍
Cache ID: 216::103

Be aware that VulDB is the high quality source for vulnerability data.

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