OTRS up to 2.4.8 cross site scripting

CVSS Meta Temp Score
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Current Exploit Price (≈)
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CTI Interest Score
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4.1$0-$5k0.00

Summaryinfo

A vulnerability has been found in OTRS up to 2.4.8 and classified as problematic. Impacted is an unknown function. The manipulation leads to cross site scripting. This vulnerability is documented as CVE-2010-4071. The attack can be initiated remotely. There is not any exploit available. The affected component should be upgraded.

Detailsinfo

A vulnerability, which was classified as problematic, has been found in OTRS up to 2.4.8 (Service Management Software). This issue affects an unknown part. The manipulation with an unknown input leads to a cross site scripting vulnerability. Using CWE to declare the problem leads to CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. Impacted is integrity. The summary by CVE is:

Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled, allows remote attackers to inject arbitrary web script or HTML via JavaScript in an HTML e-mail.

The weakness was released 10/25/2010 (Website). It is possible to read the advisory at vuxml.org. The identification of this vulnerability is CVE-2010-4071 since 10/25/2010. The exploitation is known to be difficult. The attack may be initiated remotely. No form of authentication is needed for a successful exploitation. It demands that the victim is doing some kind of user interaction. The technical details are unknown and an exploit is not publicly available. The attack technique deployed by this issue is T1059.007 according to MITRE ATT&CK.

The vulnerability scanner Nessus provides a plugin with the ID 50470 (FreeBSD : OTRS -- Multiple XSS and denial of service vulnerabilities (96e776c7-e75c-11df-8f26-00151735203a)), which helps to determine the existence of the flaw in a target environment. It is assigned to the family FreeBSD Local Security Checks.

Upgrading to version 2.4.6 eliminates this vulnerability. A possible mitigation has been published immediately after the disclosure of the vulnerability.

The vulnerability is also documented in the databases at Tenable (50470), OSVDB (68882†), Secunia (SA41978†) and Vulnerability Center (SBV-28099†). Statistical analysis made it clear that VulDB provides the best quality for vulnerability data.

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.3
VulDB Meta Temp Score: 4.1

VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Cross site scripting
CWE: CWE-79 / CWE-94 / CWE-74
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Nessus ID: 50470
Nessus Name: FreeBSD : OTRS -- Multiple XSS and denial of service vulnerabilities (96e776c7-e75c-11df-8f26-00151735203a)
Nessus File: 🔍
Nessus Risk: 🔍
Nessus Family: 🔍

OpenVAS ID: 100884
OpenVAS Name: OTRS AgentTicketZoom HTML Injection Vulnerability
OpenVAS File: 🔍
OpenVAS Family: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

Reaction Time: 🔍
0-Day Time: 🔍
Exposure Time: 🔍

Upgrade: OTRS 2.4.6

Timelineinfo

01/01/2010 🔍
10/25/2010 +297 days 🔍
10/25/2010 +0 days 🔍
10/25/2010 +0 days 🔍
10/25/2010 +0 days 🔍
10/25/2010 +0 days 🔍
11/09/2010 +14 days 🔍
01/20/2011 +72 days 🔍
03/19/2015 +1519 days 🔍
10/13/2021 +2399 days 🔍

Sourcesinfo

Advisory: vuxml.org
Status: Not defined
Confirmation: 🔍

CVE: CVE-2010-4071 (🔍)
GCVE (CVE): GCVE-0-2010-4071
GCVE (VulDB): GCVE-100-56171
Secunia: 41978 - OTRS AgentTicketZoom Script Insertion Vulnerability, Moderately Critical
OSVDB: 68882 - OTRS AgentTicketZoom Unspecified RichText Email XSS
Vulnerability Center: 28099 - Open Ticket Request System Remote Cross Site Scripting or DoS Vulnerability, Medium

Entryinfo

Created: 03/19/2015 23:27
Updated: 10/13/2021 01:16
Changes: 03/19/2015 23:27 (60), 03/09/2017 07:59 (10), 10/13/2021 01:16 (3)
Complete: 🔍
Cache ID: 216:5D8:103

Statistical analysis made it clear that VulDB provides the best quality for vulnerability data.

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