OTRS up to 2.3.2 cross site scripting

CVSS Meta Temp Score
CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.
Current Exploit Price (≈)
Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.
CTI Interest Score
Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
4.1$0-$5k0.00

Summaryinfo

A vulnerability has been found in OTRS up to 2.3.2 and classified as problematic. This impacts an unknown function. This manipulation causes cross site scripting. This vulnerability is tracked as CVE-2008-7275. The attack is possible to be carried out remotely. No exploit exists. The affected component should be upgraded.

Detailsinfo

A vulnerability has been found in OTRS up to 2.3.2 (Service Management Software) and classified as problematic. Affected by this vulnerability is an unknown part. The manipulation with an unknown input leads to a cross site scripting vulnerability. The CWE definition for the vulnerability is CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. As an impact it is known to affect integrity. The summary by CVE is:

Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) before 2.3.3 allow remote attackers to inject arbitrary web script or HTML via vectors related to (1) AgentTicketMailbox or (2) CustomerTicketOverView.

The weakness was disclosed 03/18/2011 (Website). The advisory is shared at source.otrs.org. This vulnerability is known as CVE-2008-7275. The attack can be launched remotely. The exploitation doesn't need any form of authentication. It demands that the victim is doing some kind of user interaction. Neither technical details nor an exploit are publicly available. MITRE ATT&CK project uses the attack technique T1059.007 for this issue.

Upgrading to version 0.5 eliminates this vulnerability.

The vulnerability is also documented in the databases at X-Force (66486) and Vulnerability Center (SBV-30794†). The entries VDB-56879, VDB-56878, VDB-56877 and VDB-56875 are pretty similar. Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.3
VulDB Meta Temp Score: 4.1

VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AVACAuCIA
💳💳💳💳💳💳
💳💳💳💳💳💳
💳💳💳💳💳💳
VectorComplexityAuthenticationConfidentialityIntegrityAvailability
UnlockUnlockUnlockUnlockUnlockUnlock
UnlockUnlockUnlockUnlockUnlockUnlock
UnlockUnlockUnlockUnlockUnlockUnlock

VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Cross site scripting
CWE: CWE-79 / CWE-94 / CWE-74
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-DayUnlockUnlockUnlockUnlock
TodayUnlockUnlockUnlockUnlock

OpenVAS ID: 840191
OpenVAS Name: OTRS Login Page Multiple XSS Vulnerability
OpenVAS File: 🔍
OpenVAS Family: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: OTRS 0.5

Timelineinfo

03/16/2011 🔍
03/18/2011 +1 days 🔍
03/18/2011 +0 days 🔍
03/18/2011 +0 days 🔍
04/04/2011 +17 days 🔍
03/20/2015 +1446 days 🔍
10/19/2021 +2405 days 🔍

Sourcesinfo

Advisory: source.otrs.org
Status: Not defined
Confirmation: 🔍

CVE: CVE-2008-7275 (🔍)
GCVE (CVE): GCVE-0-2008-7275
GCVE (VulDB): GCVE-100-56857
X-Force: 66486
Vulnerability Center: 30794 - Open Ticket Request System before 2.3.3 Multiple Cross Site Scripting Vulnerabilities, Medium

See also: 🔍

Entryinfo

Created: 03/20/2015 16:16
Updated: 10/19/2021 18:53
Changes: 03/20/2015 16:16 (48), 03/20/2017 09:28 (10), 10/19/2021 18:53 (4)
Complete: 🔍
Cache ID: 216:1DA:103

Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

Discussion

No comments yet. Languages: en.

Please log in to comment.

Do you know our Splunk app?

Download it now for free!