OTRS prior 2.4.0 cross site scripting

CVSS Meta Temp Score
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Current Exploit Price (≈)
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CTI Interest Score
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3.4$0-$5k0.00

Summaryinfo

A vulnerability was found in OTRS. It has been classified as problematic. This vulnerability affects unknown code. The manipulation leads to cross site scripting. This vulnerability is listed as CVE-2010-4762. The attack may be initiated remotely. There is no available exploit. Upgrading the affected component is recommended.

Detailsinfo

A vulnerability, which was classified as problematic, has been found in OTRS (Service Management Software). This issue affects an unknown code block. The manipulation with an unknown input leads to a cross site scripting vulnerability. Using CWE to declare the problem leads to CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. Impacted is integrity. The summary by CVE is:

Cross-site scripting (XSS) vulnerability in the rich-text-editor component in Open Ticket Request System (OTRS) before 3.0.0-beta2 allows remote authenticated users to inject arbitrary web script or HTML by using the "source code" feature in the customer interface.

The weakness was presented 03/18/2011 (Website). The advisory is shared at source.otrs.org. The identification of this vulnerability is CVE-2010-4762. The attack may be initiated remotely. The requirement for exploitation is a simple authentication. It demands that the victim is doing some kind of user interaction. Neither technical details nor an exploit are publicly available. MITRE ATT&CK project uses the attack technique T1059.007 for this issue.

Upgrading to version 2.4.0 eliminates this vulnerability.

The vulnerability is also documented in the databases at X-Force (66339) and Vulnerability Center (SBV-30781†). See VDB-56879, VDB-56878, VDB-56877 and VDB-56875 for similar entries. Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

Productinfo

Type

Name

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 3.5
VulDB Meta Temp Score: 3.4

VulDB Base Score: 3.5
VulDB Temp Score: 3.4
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Cross site scripting
CWE: CWE-79 / CWE-94 / CWE-74
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: OTRS 2.4.0

Timelineinfo

03/16/2011 🔍
03/18/2011 +1 days 🔍
03/18/2011 +0 days 🔍
03/18/2011 +0 days 🔍
04/04/2011 +17 days 🔍
03/20/2015 +1446 days 🔍
10/19/2021 +2405 days 🔍

Sourcesinfo

Advisory: source.otrs.org
Status: Not defined
Confirmation: 🔍

CVE: CVE-2010-4762 (🔍)
GCVE (CVE): GCVE-0-2010-4762
GCVE (VulDB): GCVE-100-56873
X-Force: 66339
Vulnerability Center: 30781 - Open Ticket Request System before 3.0.0-beta2 Cross Site Scripting Vulnerability, Low

See also: 🔍

Entryinfo

Created: 03/20/2015 16:16
Updated: 10/19/2021 20:56
Changes: 03/20/2015 16:16 (47), 03/20/2017 09:27 (6), 10/19/2021 20:56 (4)
Complete: 🔍
Cache ID: 216:C57:103

Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

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