CVE-2008-0267 in eTicket
Summary
by MITRE
Multiple SQL injection vulnerabilities in eTicket 1.5.5.2 allow remote authenticated users to execute arbitrary SQL commands via the (1) status, (2) sort, and (3) way parameters to search.php; and allow remote authenticated administrators to execute arbitrary SQL commands via the (4) msg and (5) password parameters to admin.php.
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Analysis
by VulDB Data Team • 06/16/2025
The CVE-2008-0267 vulnerability represents a critical SQL injection flaw affecting eTicket version 1.5.5.2, a web-based ticketing system that was widely deployed in enterprise environments for managing support requests and service tickets. This vulnerability exposes the application to remote authenticated attackers who can leverage multiple parameter injection points to execute arbitrary SQL commands within the underlying database system. The flaw specifically impacts the search.php script where parameters including status, sort, and way are directly incorporated into SQL queries without proper input sanitization, while the admin.php script contains additional injection vectors through msg and password parameters that are particularly dangerous due to their administrative context.
The technical implementation of this vulnerability stems from inadequate parameter validation and sanitization within the eTicket application's PHP codebase, creating a direct pathway for attackers to manipulate SQL query construction through carefully crafted input data. When authenticated users submit requests containing malicious SQL payloads in the affected parameters, the application processes these inputs directly into database queries without proper escaping or parameterization techniques. This vulnerability aligns with CWE-89 which defines SQL injection as the insertion of malicious SQL code into input fields for execution by the database engine, and represents a classic example of insufficient input validation that allows attackers to bypass authentication mechanisms and manipulate database contents. The attack surface is expanded by the fact that both regular users and administrators can exploit these vulnerabilities, with the administrative parameters providing potential for privilege escalation and complete database compromise.
The operational impact of CVE-2008-0267 extends far beyond simple data theft, as successful exploitation can result in complete database compromise, unauthorized access to sensitive user information, modification of support ticket data, and potential lateral movement within network environments where the ticketing system is integrated. Attackers can leverage the status, sort, and way parameters in search.php to extract confidential information from the database, potentially accessing user credentials, support ticket details, and other sensitive business data. The administrative msg and password parameters in admin.php present even greater risks, as they could allow attackers to modify administrative settings, reset passwords, or escalate privileges within the application. This vulnerability directly maps to ATT&CK technique T1071.005 for application layer protocol manipulation and T1046 for network service discovery, as attackers can use these injection points to map the database structure and identify additional attack vectors.
Organizations should implement immediate mitigations including input validation and parameterized queries to address the core vulnerability, ensuring that all user-supplied data is properly sanitized before database interaction. The recommended approach involves implementing proper input filtering mechanisms, utilizing prepared statements with parameterized queries, and restricting database permissions to minimize potential impact from successful attacks. Additionally, organizations should conduct comprehensive security assessments to identify similar vulnerabilities in other applications and implement web application firewalls to detect and block malicious SQL injection attempts. The vulnerability demonstrates the critical importance of secure coding practices and input validation as outlined in OWASP Top Ten and ISO 27001 security standards, emphasizing that proper database security requires defense-in-depth strategies that include both application-level protections and network-level monitoring to prevent exploitation of such fundamental security flaws.