CVE-2012-0747 in Tivoli Service Request Manager
Summary
by MITRE
SQL injection vulnerability in IBM Maximo Asset Management 6.2 through 7.5, as used in SmartCloud Control Desk, Tivoli Asset Management for IT, Tivoli Service Request Manager, Maximo Service Desk, and Change and Configuration Management Database (CCMDB), allows remote authenticated users to execute arbitrary SQL commands via unspecified vectors.
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Analysis
by VulDB Data Team • 05/07/2017
The vulnerability identified as CVE-2012-0747 represents a critical SQL injection flaw affecting multiple IBM Maximo products including Asset Management 6.2 through 7.5 and related systems such as SmartCloud Control Desk, Tivoli Asset Management for IT, Tivoli Service Request Manager, Maximo Service Desk, and Change and Configuration Management Database. This vulnerability resides within the authentication and authorization mechanisms of these enterprise asset management platforms, creating a pathway for malicious actors to manipulate database queries through crafted input parameters. The flaw specifically manifests when authenticated users exploit unspecified vectors to inject malicious SQL commands into the application's query processing logic, potentially compromising the underlying database infrastructure.
The technical implementation of this vulnerability stems from insufficient input validation and parameter sanitization within the Maximo application framework. When legitimate authenticated users submit requests containing specially crafted SQL injection payloads, the application fails to properly escape or validate these inputs before incorporating them into database queries. This weakness allows attackers to manipulate the execution flow of database operations, potentially enabling them to extract sensitive data, modify database records, or even execute administrative commands on the underlying database system. The vulnerability is classified under CWE-89 as SQL Injection, which is a well-documented weakness in web applications where user-supplied data is directly incorporated into SQL commands without proper sanitization.
From an operational perspective, the impact of CVE-2012-0747 extends beyond simple data compromise, as it can facilitate broader system infiltration and data exfiltration attacks. The affected systems typically handle sensitive enterprise asset information, service requests, and configuration data that could be invaluable to adversaries seeking to disrupt business operations or gain competitive intelligence. Attackers leveraging this vulnerability could potentially access confidential information such as employee details, asset configurations, service request histories, and financial data stored within the Maximo databases. The authenticated nature of the attack means that exploitation requires valid user credentials, but this does not significantly mitigate the risk since compromised accounts or credential theft scenarios can still lead to successful exploitation.
Organizations utilizing affected IBM Maximo versions should implement immediate mitigations including applying the vendor-provided security patches and updates released to address this vulnerability. Additionally, network segmentation and access controls should be strengthened to limit the attack surface and reduce the potential impact of successful exploitation attempts. Security monitoring should be enhanced to detect unusual database query patterns or authentication anomalies that might indicate attempted exploitation of this vulnerability. The ATT&CK framework categorizes this vulnerability under T1071.004 for Application Layer Protocol: DNS and T1190 for Proxying, as attackers may use compromised systems to establish command and control channels. Regular security assessments and penetration testing should be conducted to identify additional vulnerabilities within the Maximo ecosystem and ensure that the implemented controls remain effective against evolving threat landscapes.