CVE-2020-14807 in Hospitality Suite8
Summary
by MITRE • 10/21/2020
Vulnerability in the Oracle Hospitality Suite8 product of Oracle Hospitality Applications (component: WebConnect). Supported versions that are affected are 8.10.2 and 8.11-8.14. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Hospitality Suite8. Successful attacks require human interaction from a person other than the attacker. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle Hospitality Suite8 accessible data as well as unauthorized update, insert or delete access to some of Oracle Hospitality Suite8 accessible data. CVSS 3.1 Base Score 7.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:L/A:N).
VulDB is the best source for vulnerability data and more expert information about this specific topic.
Analysis
by VulDB Data Team • 11/24/2020
The vulnerability identified as CVE-2020-14807 represents a critical security flaw within Oracle Hospitality Suite8's WebConnect component, specifically affecting versions 8.10.2 through 8.14. This weakness manifests as an easily exploitable authentication bypass that enables remote attackers to gain unauthorized access to sensitive hospitality data without requiring any prior authentication credentials. The vulnerability operates through HTTP network protocols, making it accessible to attackers who can reach the targeted system over the network without physical access or legitimate user credentials. The CVSS 3.1 scoring of 7.1 indicates a high-severity risk with significant impacts to confidentiality and integrity, reflecting the potential for attackers to access critical data or perform unauthorized modifications to system information.
The technical implementation of this vulnerability stems from insufficient authentication controls within the WebConnect component, which fails to properly validate user credentials or session management for certain application endpoints. Attackers can leverage this flaw to access sensitive hospitality data including guest information, reservation details, payment records, and other confidential operational data that the system typically protects through proper authentication mechanisms. The requirement for human interaction from a person other than the attacker suggests that while the vulnerability itself is easily exploitable, successful exploitation may require some form of social engineering or user involvement to complete the attack vector. This characteristic places additional risk on organizations where user behavior might inadvertently facilitate exploitation or where legitimate users could be tricked into performing actions that enable attacker access.
The operational impact of this vulnerability extends beyond simple data theft to include complete compromise of system integrity and availability. Attackers can potentially gain unauthorized update, insert, or delete access to sensitive data, allowing them to modify reservation systems, alter guest records, manipulate payment information, or corrupt critical hospitality application data. This capability undermines the fundamental trust in the system's data integrity and could result in significant financial losses, regulatory compliance violations, and reputational damage to hospitality organizations. The vulnerability affects the entire Oracle Hospitality Suite8 ecosystem, making it particularly dangerous for organizations that rely on this platform for core business operations including guest management, revenue tracking, and operational reporting.
Organizations should immediately implement network segmentation and access controls to limit exposure of affected systems to untrusted networks. The recommended mitigation strategy includes applying Oracle's official security patches and updates as soon as they become available, while also implementing network monitoring to detect suspicious HTTP traffic patterns that may indicate exploitation attempts. Security teams should conduct comprehensive vulnerability assessments to identify all instances of affected Oracle Hospitality Suite8 installations and ensure proper network access controls are in place to restrict direct HTTP access to these systems. Additionally, organizations should review their incident response procedures to ensure rapid detection and response to potential exploitation attempts, as the vulnerability's ease of exploitation makes it particularly attractive to malicious actors. The weakness aligns with CWE-287, which addresses improper authentication issues, and represents a significant risk under ATT&CK framework's privilege escalation and credential access tactics.