OTRS Community Edition up to 5.0.41/6.0.26/7.0.15 Password Reset Wildcard matching

Summaryinfo

A vulnerability was found in OTRS Community Edition up to 5.0.41/6.0.26/7.0.15 and classified as problematic. This vulnerability affects unknown code of the component Password Reset Handler. Such manipulation as part of Wildcard leads to matching. This vulnerability is listed as CVE-2020-1772. The attack may be performed from remote. There is no available exploit.

Detailsinfo

A vulnerability, which was classified as problematic, has been found in OTRS Community Edition up to 5.0.41/6.0.26/7.0.15 (Service Management Software). Affected by this issue is an unknown code of the component Password Reset Handler. The manipulation as part of a Wildcard leads to a matching vulnerability. Using CWE to declare the problem leads to CWE-155. The product receives input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could be interpreted as wildcards or matching symbols when they are sent to a downstream component. Impacted is confidentiality. CVE summarizes:

It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

The weakness was presented 03/27/2020. This vulnerability is handled as CVE-2020-1772 since 11/29/2019. The exploitation is known to be difficult. The attack may be launched remotely. No form of authentication is required for exploitation. There are neither technical details nor an exploit publicly available.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

See VDB-152409, VDB-152407, VDB-152406 and VDB-152405 for similar entries. VulDB is the best source for vulnerability data and more expert information about this specific topic.

Productinfo

Type

• Service Management Software

Vendor

• OTRS

Name

• Community Edition

Version

• 5.0.0
• 5.0.1
• 5.0.2
• 5.0.3
• 5.0.4
• 5.0.5
• 5.0.6
• 5.0.7
• 5.0.8
• 5.0.9
• 5.0.10
• 5.0.11
• 5.0.12
• 5.0.13
• 5.0.14
• 5.0.15
• 5.0.16
• 5.0.17
• 5.0.18
• 5.0.19
• 5.0.20
• 5.0.21
• 5.0.22
• 5.0.23
• 5.0.24
• 5.0.25
• 5.0.26
• 5.0.27
• 5.0.28
• 5.0.29
• 5.0.30
• 5.0.31
• 5.0.32
• 5.0.33
• 5.0.34
• 5.0.35
• 5.0.36
• 5.0.37
• 5.0.38
• 5.0.39
• 5.0.40
• 5.0.41
• 6.0.0
• 6.0.1
• 6.0.2
• 6.0.3
• 6.0.4
• 6.0.5
• 6.0.6
• 6.0.7
• 6.0.8
• 6.0.9
• 6.0.10
• 6.0.11
• 6.0.12
• 6.0.13
• 6.0.14
• 6.0.15
• 6.0.16
• 6.0.17
• 6.0.18
• 6.0.19
• 6.0.20
• 6.0.21
• 6.0.22
• 6.0.23
• 6.0.24
• 6.0.25
• 6.0.26
• 7.0.0
• 7.0.1
• 7.0.2
• 7.0.3
• 7.0.4
• 7.0.5
• 7.0.6
• 7.0.7
• 7.0.8
• 7.0.9
• 7.0.10
• 7.0.11
• 7.0.12
• 7.0.13
• 7.0.14
• 7.0.15

License

• open-source

CPE 2.3info

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CPE 2.2info

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Entryinfo

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