OTRS Community Edition up to 5.0.41/6.0.26/7.0.15 Password Reset entropy

Summaryinfo

A vulnerability was found in OTRS Community Edition up to 5.0.41/6.0.26/7.0.15. It has been classified as critical. This issue affects some unknown processing of the component Password Reset. Performing a manipulation results in entropy. This vulnerability is cataloged as CVE-2020-1773. It is possible to initiate the attack remotely. There is no exploit available.

Detailsinfo

A vulnerability, which was classified as critical, was found in OTRS Community Edition up to 5.0.41/6.0.26/7.0.15 (Service Management Software). This affects an unknown code block of the component Password Reset. The manipulation with an unknown input leads to a entropy vulnerability. CWE is classifying the issue as CWE-331. The product uses an algorithm or scheme that produces insufficient entropy, leaving patterns or clusters of values that are more likely to occur than others. This is going to have an impact on confidentiality, integrity, and availability. The summary by CVE is:

It's possible that an authenticated user guess other session IDs based on its own. Also it's possible to guess a password reset token or an automated password generated. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions.

The weakness was shared 03/27/2020. This vulnerability is uniquely identified as CVE-2020-1773 since 11/29/2019. It is possible to initiate the attack remotely. The requirement for exploitation is a authentication. It demands that the victim is doing some kind of user interaction. Neither technical details nor an exploit are publicly available. MITRE ATT&CK project uses the attack technique T1600.001 for this issue.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

The entries VDB-152408, VDB-152407, VDB-152406 and VDB-152405 are related to this item. Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

Productinfo

Type

• Service Management Software

Vendor

• OTRS

Name

• Community Edition

Version

• 5.0.0
• 5.0.1
• 5.0.2
• 5.0.3
• 5.0.4
• 5.0.5
• 5.0.6
• 5.0.7
• 5.0.8
• 5.0.9
• 5.0.10
• 5.0.11
• 5.0.12
• 5.0.13
• 5.0.14
• 5.0.15
• 5.0.16
• 5.0.17
• 5.0.18
• 5.0.19
• 5.0.20
• 5.0.21
• 5.0.22
• 5.0.23
• 5.0.24
• 5.0.25
• 5.0.26
• 5.0.27
• 5.0.28
• 5.0.29
• 5.0.30
• 5.0.31
• 5.0.32
• 5.0.33
• 5.0.34
• 5.0.35
• 5.0.36
• 5.0.37
• 5.0.38
• 5.0.39
• 5.0.40
• 5.0.41
• 6.0.0
• 6.0.1
• 6.0.2
• 6.0.3
• 6.0.4
• 6.0.5
• 6.0.6
• 6.0.7
• 6.0.8
• 6.0.9
• 6.0.10
• 6.0.11
• 6.0.12
• 6.0.13
• 6.0.14
• 6.0.15
• 6.0.16
• 6.0.17
• 6.0.18
• 6.0.19
• 6.0.20
• 6.0.21
• 6.0.22
• 6.0.23
• 6.0.24
• 6.0.25
• 6.0.26
• 7.0.0
• 7.0.1
• 7.0.2
• 7.0.3
• 7.0.4
• 7.0.5
• 7.0.6
• 7.0.7
• 7.0.8
• 7.0.9
• 7.0.10
• 7.0.11
• 7.0.12
• 7.0.13
• 7.0.14
• 7.0.15

License

• open-source

CPE 2.3info

• 🔍
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CPE 2.2info

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CVSSv4info

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CVSSv2info

Exploitinginfo

Threat Intelligenceinfo

Countermeasuresinfo

Timelineinfo

Sourcesinfo

Entryinfo

Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

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