ServiceTonic Helpdesk prior 9.0.35937 Service Import path traversal

CVSS Meta Temp Score
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Current Exploit Price (≈)
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CTI Interest Score
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7.5$0-$5k0.00

Summaryinfo

A vulnerability was found in ServiceTonic Helpdesk. It has been rated as problematic. This issue affects some unknown processing of the component Service Import. Performing a manipulation results in path traversal. This vulnerability was named CVE-2021-28023. There is no available exploit. Upgrading the affected component is advised.

Detailsinfo

A vulnerability was found in ServiceTonic Helpdesk. It has been classified as problematic. This affects an unknown function of the component Service Import. The manipulation with an unknown input leads to a path traversal vulnerability. CWE is classifying the issue as CWE-23. The product uses external input to construct a pathname that should be within a restricted directory, but it does not properly neutralize sequences such as ".." that can resolve to a location that is outside of that directory. This is going to have an impact on confidentiality, integrity, and availability.

The weakness was presented 11/09/2021. The advisory is shared at srlabs.de. This vulnerability is uniquely identified as CVE-2021-28023 since 03/05/2021. Neither technical details nor an exploit are publicly available. MITRE ATT&CK project uses the attack technique T1006 for this issue.

Upgrading to version 9.0.35937 eliminates this vulnerability.

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Productinfo

Vendor

Name

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 7.6
VulDB Meta Temp Score: 7.6

VulDB Base Score: 5.5
VulDB Temp Score: 5.3
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 9.8
NVD Vector: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Path traversal
CWE: CWE-23 / CWE-22
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: Helpdesk 9.0.35937

Timelineinfo

03/05/2021 🔍
11/09/2021 +249 days 🔍
11/09/2021 +0 days 🔍
11/11/2021 +2 days 🔍

Sourcesinfo

Advisory: srlabs.de
Status: Confirmed

CVE: CVE-2021-28023 (🔍)
GCVE (CVE): GCVE-0-2021-28023
GCVE (VulDB): GCVE-100-186333

Entryinfo

Created: 11/09/2021 07:09
Updated: 11/11/2021 14:43
Changes: 11/09/2021 07:09 (38), 11/11/2021 14:39 (1), 11/11/2021 14:43 (18)
Complete: 🔍
Cache ID: 216::103

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