OTRS up to 2.2.7 Access Restriction access control

CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
6.0	$0-$5k	0.00

Summaryinfo

A vulnerability was found in OTRS. It has been rated as critical. This affects an unknown part of the component Access Restriction. The manipulation leads to access control. This vulnerability is documented as CVE-2008-7279. There is not any exploit available. Upgrading the affected component is advised.

Detailsinfo

A vulnerability was found in OTRS (Service Management Software). It has been rated as critical. This issue affects an unknown function of the component Access Restriction. The manipulation with an unknown input leads to a access control vulnerability. Using CWE to declare the problem leads to CWE-264. Impacted is confidentiality, integrity, and availability. The summary by CVE is:

The CustomerInterface component in Open Ticket Request System (OTRS) before 2.2.8 allows remote authenticated users to bypass intended access restrictions and access tickets of arbitrary customers via unspecified vectors.

The weakness was released 03/18/2011 (Website). The advisory is shared at source.otrs.org. The identification of this vulnerability is CVE-2008-7279. The exploitation is known to be easy. The attack may be initiated remotely. The successful exploitation requires a simple authentication. Neither technical details nor an exploit are publicly available. MITRE ATT&CK project uses the attack technique T1068 for this issue.

Upgrading to version 0.5 eliminates this vulnerability.

The vulnerability is also documented in the databases at X-Force (66482) and Vulnerability Center (SBV-30784†). Entries connected to this vulnerability are available at VDB-56879, VDB-56878, VDB-56877 and VDB-56875. If you want to get the best quality for vulnerability data then you always have to consider VulDB.

Productinfo

Type

• Service Management Software

Name

• OTRS

Version

• 0.5
• 1.0.0
• 1.0.1
• 1.0.2
• 1.1.0
• 1.1.1
• 1.1.2
• 1.1.3
• 1.1.4
• 1.2.0
• 1.2.1
• 1.2.2
• 1.2.3
• 1.2.4
• 1.3.0
• 1.3.1
• 1.3.2
• 1.3.3
• 2.0.0
• 2.0.1
• 2.0.2
• 2.0.3
• 2.0.4
• 2.0.5
• 2.1.0
• 2.1.1
• 2.1.2
• 2.1.3
• 2.1.4
• 2.1.5
• 2.1.6
• 2.1.7
• 2.1.8
• 2.1.9
• 2.2.0
• 2.2.1
• 2.2.2
• 2.2.3
• 2.2.4
• 2.2.5
• 2.2.6
• 2.2.7

License

• open-source

CPE 2.3info

• 🔍
• 🔍
• 🔍

CPE 2.2info

• 🔍
• 🔍
• 🔍

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 6.3
VulDB Meta Temp Score: 6.0

VulDB Base Score: 6.3
VulDB Temp Score: 6.0
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AV	AC	Au	C	I	A
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳

Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock

VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Access control
CWE: CWE-264
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-Day	Unlock	Unlock	Unlock	Unlock
Today	Unlock	Unlock	Unlock	Unlock

OpenVAS ID: 841190
OpenVAS Name: OTRS CustomerInterface Restriction Bypass Vulnerability
OpenVAS File: 🔍
OpenVAS Family: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: OTRS 0.5

Timelineinfo

03/16/2011 🔍
03/18/2011 +1 days 🔍
03/18/2011 +0 days 🔍
03/18/2011 +0 days 🔍
04/04/2011 +17 days 🔍
03/20/2015 +1446 days 🔍
10/19/2021 +2405 days 🔍

Sourcesinfo

Advisory: source.otrs.org
Status: Not defined
Confirmation: 🔍

CVE: CVE-2008-7279 (🔍)
GCVE (CVE): GCVE-0-2008-7279
GCVE (VulDB): GCVE-100-56861
X-Force: 66482
Vulnerability Center: 30784 - Open Ticket Request System before 2.2.8 CustomerInterface component Access Restrictions Bypass, Medium

See also: 🔍

Entryinfo

Created: 03/20/2015 16:16
Updated: 10/19/2021 19:23
Changes: 03/20/2015 16:16 (49), 03/20/2017 09:27 (10), 10/19/2021 19:23 (4)
Complete: 🔍
Cache ID: 216:693:103

If you want to get the best quality for vulnerability data then you always have to consider VulDB.

Discussion

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