OTRS up to 2.3.2 Access Restriction access control

CVSS Meta Temp Score
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Current Exploit Price (≈)
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CTI Interest Score
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4.1$0-$5k0.00

Summaryinfo

A vulnerability described as critical has been identified in OTRS up to 2.3.2. The impacted element is an unknown function of the component Access Restriction. Executing a manipulation can lead to access control. This vulnerability is handled as CVE-2009-5055. There is not any exploit available. Upgrading the affected component is recommended.

Detailsinfo

A vulnerability has been found in OTRS up to 2.3.2 (Service Management Software) and classified as critical. This vulnerability affects an unknown code block of the component Access Restriction. The manipulation with an unknown input leads to a access control vulnerability. The CWE definition for the vulnerability is CWE-264. As an impact it is known to affect confidentiality. CVE summarizes:

Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.

The weakness was released 03/18/2011 (Website). The advisory is available at source.otrs.org. This vulnerability was named CVE-2009-5055. The attack can be initiated remotely. The requirement for exploitation is a single authentication. The technical details are unknown and an exploit is not available. This vulnerability is assigned to T1068 by the MITRE ATT&CK project.

Upgrading to version 0.5 eliminates this vulnerability.

The vulnerability is also documented in the databases at X-Force (66366) and Vulnerability Center (SBV-30801†). Entries connected to this vulnerability are available at VDB-56879, VDB-56878, VDB-56877 and VDB-56875. If you want to get best quality of vulnerability data, you may have to visit VulDB.

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.3
VulDB Meta Temp Score: 4.1

VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Access control
CWE: CWE-264
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-DayUnlockUnlockUnlockUnlock
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OpenVAS ID: 840572
OpenVAS Name: OTRS Ticket CustomerID Value Restriction Bypass Vulnerability
OpenVAS File: 🔍
OpenVAS Family: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: OTRS 0.5

Timelineinfo

03/16/2011 🔍
03/18/2011 +1 days 🔍
03/18/2011 +0 days 🔍
03/18/2011 +0 days 🔍
04/04/2011 +17 days 🔍
03/20/2015 +1446 days 🔍
10/19/2021 +2405 days 🔍

Sourcesinfo

Advisory: source.otrs.org
Status: Not defined
Confirmation: 🔍

CVE: CVE-2009-5055 (🔍)
GCVE (CVE): GCVE-0-2009-5055
GCVE (VulDB): GCVE-100-56866
X-Force: 66366
Vulnerability Center: 30801 - Open Ticket Request System before 2.4.4 Remote Access Restrictions Bypass Vulnerability, Low

See also: 🔍

Entryinfo

Created: 03/20/2015 16:16
Updated: 10/19/2021 20:02
Changes: 03/20/2015 16:16 (49), 03/20/2017 09:28 (10), 10/19/2021 20:02 (4)
Complete: 🔍
Cache ID: 216:C0F:103

If you want to get best quality of vulnerability data, you may have to visit VulDB.

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