OTRS up to 3.3.5 input validation

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5.1	$0-$5k	0.00

Summaryinfo

A vulnerability was found in OTRS. It has been rated as critical. The impacted element is an unknown function. The manipulation leads to input validation. This vulnerability is documented as CVE-2014-2554. There is not any exploit available. Upgrading the affected component is advised.

Detailsinfo

A vulnerability was found in OTRS (Service Management Software). It has been rated as critical. This issue affects an unknown function. The manipulation with an unknown input leads to a input validation vulnerability. Using CWE to declare the problem leads to CWE-20. The product receives input or data, but it does not validate or incorrectly validates that the input has the properties that are required to process the data safely and correctly. Impacted is integrity. The summary by CVE is:

OTRS 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote attackers to conduct clickjacking attacks via an IFRAME element.

The weakness was released 04/23/2014 (Website). The advisory is shared at otrs.com. The identification of this vulnerability is CVE-2014-2554 since 03/18/2014. The attack may be initiated remotely. No form of authentication is needed for a successful exploitation. Neither technical details nor an exploit are publicly available.

The vulnerability scanner Nessus provides a plugin with the ID 73322 (FreeBSD : otrs -- Clickjacking issue (ffa7c6e4-bb29-11e3-8136-60a44c524f57)), which helps to determine the existence of the flaw in a target environment. It is assigned to the family FreeBSD Local Security Checks. The commercial vulnerability scanner Qualys is able to test this issue with plugin 166958 (OpenSuSE Security Update for otrs (openSUSE-SU-2014:0561-1)).

Upgrading to version 3.1.19 eliminates this vulnerability.

The vulnerability is also documented in the databases at X-Force (92233), Tenable (73322), SecurityFocus (BID 66567†) and Vulnerability Center (SBV-43943†). Entry connected to this vulnerability is available at VDB-66850. If you want to get the best quality for vulnerability data then you always have to consider VulDB.

Productinfo

Type

• Service Management Software

Name

• OTRS

Version

• 3.1.0
• 3.1.1
• 3.1.2
• 3.1.3
• 3.1.4
• 3.1.5
• 3.1.6
• 3.1.7
• 3.1.8
• 3.1.10
• 3.1.11
• 3.1.13
• 3.1.14
• 3.1.15
• 3.1.16
• 3.1.17
• 3.1.18
• 3.1.19
• 3.1.20
• 3.2.0
• 3.2.1
• 3.2.2
• 3.2.3
• 3.2.4
• 3.2.5
• 3.2.6
• 3.2.10
• 3.2.11
• 3.2.12
• 3.2.13
• 3.2.14
• 3.2.15
• 3.3.0
• 3.3.1
• 3.3.2
• 3.3.3
• 3.3.4
• 3.3.5

License

• open-source

CPE 2.3info

• 🔍
• 🔍
• 🔍

CPE 2.2info

• 🔍
• 🔍
• 🔍

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 5.3
VulDB Meta Temp Score: 5.1

VulDB Base Score: 5.3
VulDB Temp Score: 5.1
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AV	AC	Au	C	I	A
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳

Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock

VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Input validation
CWE: CWE-20
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-Day	Unlock	Unlock	Unlock	Unlock
Today	Unlock	Unlock	Unlock	Unlock

Nessus ID: 73322
Nessus Name: FreeBSD : otrs -- Clickjacking issue (ffa7c6e4-bb29-11e3-8136-60a44c524f57)
Nessus File: 🔍
Nessus Risk: 🔍
Nessus Family: 🔍
Nessus Port: 🔍

OpenVAS ID: 100542
OpenVAS Name: OTRS Help Desk Cross-Site Scripting and Clickjacking Vulnerabilities
OpenVAS File: 🔍
OpenVAS Family: 🔍

Qualys ID: 🔍
Qualys Name: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: OTRS 3.1.19

Timelineinfo

03/18/2014 🔍
04/01/2014 +14 days 🔍
04/01/2014 +0 days 🔍
04/04/2014 +3 days 🔍
04/08/2014 +4 days 🔍
04/23/2014 +15 days 🔍
04/23/2014 +0 days 🔍
03/25/2015 +336 days 🔍
03/15/2022 +2547 days 🔍

Sourcesinfo

Advisory: otrs.com
Status: Not defined
Confirmation: 🔍

CVE: CVE-2014-2554 (🔍)
GCVE (CVE): GCVE-0-2014-2554
GCVE (VulDB): GCVE-100-69461
X-Force: 92233
SecurityFocus: 66567 - OTRS Help Desk CVE-2014-2554 Clickjacking Vulnerability
Vulnerability Center: 43943 - OTRS 3.1.* through 3.3.* Remote XSS via a Specially Crafted HTTP Request, Medium

See also: 🔍

Entryinfo

Created: 03/25/2015 16:45
Updated: 03/15/2022 14:31
Changes: 03/25/2015 16:45 (68), 05/24/2017 11:35 (4), 03/15/2022 14:31 (3)
Complete: 🔍
Cache ID: 216::103

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