OTRS Help Desk before/ITSM/FAQ prior 3.2.4 Object Linking privileges management

CVSS Meta Temp Score
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Current Exploit Price (≈)
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CTI Interest Score
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6.8$0-$5k0.00

A vulnerability was found in OTRS Help Desk before, ITSM and FAQ (Service Management Software). It has been rated as critical. Affected by this issue is some unknown functionality of the component Object Linking Handler. The manipulation with an unknown input leads to a privileges management vulnerability. Using CWE to declare the problem leads to CWE-269. The product does not properly assign, modify, track, or check privileges for an actor, creating an unintended sphere of control for that actor. Impacted is confidentiality, integrity, and availability. CVE summarizes:

An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified

The bug was discovered 04/02/2013. The weakness was released 11/27/2019 by André Luerssen. This vulnerability is handled as CVE-2013-2625 since 03/18/2013. The attack may be launched remotely. No form of authentication is required for exploitation. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1068.

The vulnerability was handled as a non-public zero-day exploit for at least 3 days. During that time the estimated underground price was around $0-$5k. The vulnerability scanner Nessus provides a plugin with the ID 65853 (FreeBSD : otrs -- Information disclosure and Data manipulation (eae8e3cf-9dfe-11e2-ac7f-001fd056c417)), which helps to determine the existence of the flaw in a target environment. It is assigned to the family FreeBSD Local Security Checks and running in the context l.

Upgrading to version 3.2.4 eliminates this vulnerability. A possible mitigation has been published even before and not after the disclosure of the vulnerability.

The vulnerability is also documented in the vulnerability database at Tenable (65853).

Productinfo

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License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB CVSS-B Score: 🔍
VulDB CVSS-BT Score: 🔍
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 6.9
VulDB Meta Temp Score: 6.8

VulDB Base Score: 7.3
VulDB Temp Score: 7.0
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 6.5
NVD Vector: 🔍

CVSSv2info

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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Privileges management
CWE: CWE-269 / CWE-266
CAPEC: 🔍
ATT&CK: 🔍

Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Nessus ID: 65853
Nessus Name: FreeBSD : otrs -- Information disclosure and Data manipulation (eae8e3cf-9dfe-11e2-ac7f-001fd056c417)
Nessus File: 🔍
Nessus Risk: 🔍
Nessus Family: 🔍
Nessus Context: 🔍

OpenVAS ID: 103201
OpenVAS Name: OTRS Object Link Restriction Bypass Vulnerability
OpenVAS File: 🔍
OpenVAS Family: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: Help Desk before/ITSM/FAQ 3.2.4

Timelineinfo

03/18/2013 🔍
04/02/2013 +15 days 🔍
04/02/2013 +0 days 🔍
04/05/2013 +3 days 🔍
04/08/2013 +3 days 🔍
11/27/2019 +2424 days 🔍
11/28/2019 +1 days 🔍
02/28/2024 +1553 days 🔍

Sourcesinfo

Advisory: archives.neohapsis.com
Researcher: André Luerssen
Status: Not defined

CVE: CVE-2013-2625 (🔍)
OVAL: 🔍

X-Force: 83287
SecurityFocus: 58936 - Multiple OTRS Products CVE-2013-2625 Access Bypass Vulnerability
OSVDB: 92087

Entryinfo

Created: 11/28/2019 06:58
Updated: 02/28/2024 16:48
Changes: 11/28/2019 06:58 (42), 11/28/2019 07:03 (33), 02/28/2024 16:48 (5)
Complete: 🔍

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