OTRS Community Edition up to 7.0.26/8.0.13 Email URL resource consumption
CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
---|---|---|
4.1 | $0-$5k | 0.00 |
A vulnerability classified as problematic has been found in OTRS Community Edition up to 7.0.26/8.0.13 (Service Management Software). This affects an unknown code block of the component Email URL Handler. The manipulation with an unknown input leads to a resource consumption vulnerability. CWE is classifying the issue as CWE-400. The product does not properly control the allocation and maintenance of a limited resource, thereby enabling an actor to influence the amount of resources consumed, eventually leading to the exhaustion of available resources. This is going to have an impact on availability.
The weakness was released 06/14/2021. The advisory is shared at otrs.com. This vulnerability is uniquely identified as CVE-2021-21439. It demands that the victim is doing some kind of user interaction. Neither technical details nor an exploit are publicly available. MITRE ATT&CK project uses the attack technique T1499 for this issue.
Upgrading to version 7.0.27 or 8.0.14 eliminates this vulnerability.
Product
Type
Vendor
Name
Version
- 7.0.0
- 7.0.1
- 7.0.2
- 7.0.3
- 7.0.4
- 7.0.5
- 7.0.6
- 7.0.7
- 7.0.8
- 7.0.9
- 7.0.10
- 7.0.11
- 7.0.12
- 7.0.13
- 7.0.14
- 7.0.15
- 7.0.16
- 7.0.17
- 7.0.18
- 7.0.19
- 7.0.20
- 7.0.21
- 7.0.22
- 7.0.23
- 7.0.24
- 7.0.25
- 7.0.26
- 8.0.0
- 8.0.1
- 8.0.2
- 8.0.3
- 8.0.4
- 8.0.5
- 8.0.6
- 8.0.7
- 8.0.8
- 8.0.9
- 8.0.10
- 8.0.11
- 8.0.12
- 8.0.13
License
CPE 2.3
CPE 2.2
CVSSv4
VulDB CVSS-B Score: 🔍VulDB CVSS-BT Score: 🔍
VulDB Vector: 🔍
VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 4.3VulDB Meta Temp Score: 4.1
VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔍
VulDB Reliability: 🔍
CVSSv2
AV | AC | Au | C | I | A |
---|---|---|---|---|---|
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
---|---|---|---|---|---|
unlock | unlock | unlock | unlock | unlock | unlock |
unlock | unlock | unlock | unlock | unlock | unlock |
unlock | unlock | unlock | unlock | unlock | unlock |
VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
Exploiting
Class: Resource consumptionCWE: CWE-400 / CWE-404
CAPEC: 🔍
ATT&CK: 🔍
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
0-Day | unlock | unlock | unlock | unlock |
---|---|---|---|---|
Today | unlock | unlock | unlock | unlock |
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: UpgradeStatus: 🔍
0-Day Time: 🔍
Upgrade: Community Edition 7.0.27/8.0.14
Timeline
12/29/2020 🔍06/14/2021 🔍
06/14/2021 🔍
06/18/2021 🔍
Sources
Advisory: otrs.comStatus: Confirmed
CVE: CVE-2021-21439 (🔍)
Entry
Created: 06/14/2021 13:41Updated: 06/18/2021 09:00
Changes: 06/14/2021 13:41 (39), 06/18/2021 08:57 (5), 06/18/2021 09:00 (1)
Complete: 🔍
Cache ID: 52:CFC
No comments yet. Languages: en.
Please log in to comment.