CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
---|---|---|
4.1 | $0-$5k | 0.00 |
A vulnerability, which was classified as problematic, has been found in OTRS (Service Management Software). This issue affects an unknown part. The manipulation with an unknown input leads to a cross site scripting vulnerability. Using CWE to declare the problem leads to CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. Impacted is integrity. The summary by CVE is:
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11 allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with whitespace before a javascript: URL in the SRC attribute of an element, as demonstrated by an IFRAME element.
The weakness was presented 10/22/2012 as confirmed advisory (CERT.org). It is possible to read the advisory at kb.cert.org. The identification of this vulnerability is CVE-2012-4751 since 09/04/2012. The attack may be initiated remotely. No form of authentication is needed for a successful exploitation. It demands that the victim is doing some kind of user interaction. The technical details are unknown and an exploit is not publicly available. The attack technique deployed by this issue is T1059.007 according to MITRE ATT&CK.
The vulnerability scanner Nessus provides a plugin with the ID 74831 (openSUSE Security Update : otrs (openSUSE-2012-838)), which helps to determine the existence of the flaw in a target environment. It is assigned to the family SuSE Local Security Checks.
Upgrading to version 3.0.0 eliminates this vulnerability.
The vulnerability is also documented in the databases at X-Force (79451) and Tenable (74831).
Product
Type
Name
License
CPE 2.3
CPE 2.2
CVSSv4
VulDB CVSS-B Score: 🔍VulDB CVSS-BT Score: 🔍
VulDB Vector: 🔍
VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 4.3VulDB Meta Temp Score: 4.1
VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔍
VulDB Reliability: 🔍
CVSSv2
AV | AC | Au | C | I | A |
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💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
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unlock | unlock | unlock | unlock | unlock | unlock |
unlock | unlock | unlock | unlock | unlock | unlock |
unlock | unlock | unlock | unlock | unlock | unlock |
VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
NVD Base Score: 🔍
Exploiting
Class: Cross site scriptingCWE: CWE-79 / CWE-74 / CWE-707
CAPEC: 🔍
ATT&CK: 🔍
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
0-Day | unlock | unlock | unlock | unlock |
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Today | unlock | unlock | unlock | unlock |
Nessus ID: 74831
Nessus Name: openSUSE Security Update : otrs (openSUSE-2012-838)
Nessus File: 🔍
Nessus Risk: 🔍
Nessus Family: 🔍
Nessus Port: 🔍
OpenVAS ID: 892733
OpenVAS Name: Debian Security Advisory DSA 2733-1 (otrs2 - SQL injection
OpenVAS File: 🔍
OpenVAS Family: 🔍
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: UpgradeStatus: 🔍
0-Day Time: 🔍
Upgrade: OTRS 3.0.0
Timeline
09/04/2012 🔍10/17/2012 🔍
10/17/2012 🔍
10/22/2012 🔍
10/22/2012 🔍
01/06/2013 🔍
06/13/2014 🔍
03/24/2015 🔍
12/19/2021 🔍
Sources
Advisory: kb.cert.orgStatus: Confirmed
Confirmation: 🔍
CVE: CVE-2012-4751 (🔍)
OVAL: 🔍
X-Force: 79451
Vulnerability Center: 37904 - Open Ticket Request System Cross-Site Scripting Vulnerability via an E-Mail Message Body, Medium
SecurityFocus: 56093 - OTRS Email Body CVE-2012-4751 HTML Injection Vulnerability
Entry
Created: 03/24/2015 12:22Updated: 12/19/2021 13:12
Changes: 03/24/2015 12:22 (65), 04/23/2017 13:58 (5), 12/19/2021 13:12 (3)
Complete: 🔍
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