CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
---|---|---|
7.0 | $0-$5k | 0.00 |
A vulnerability was found in OTRS (Service Management Software) and classified as critical. This issue affects the function StateGetStatesByType
. The manipulation with an unknown input leads to a sql injection vulnerability. Using CWE to declare the problem leads to CWE-89. The product constructs all or part of an SQL command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended SQL command when it is sent to a downstream component. Impacted is confidentiality, integrity, and availability. The summary by CVE is:
SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to execute arbitrary SQL commands via vectors related to a ticket search URL.
The weakness was shared 02/04/2014 (Website). It is possible to read the advisory at otrs.com. The identification of this vulnerability is CVE-2014-1471 since 01/15/2014. The exploitation is known to be easy. The attack may be initiated remotely. No form of authentication is needed for a successful exploitation. Technical details of the vulnerability are known, but there is no available exploit. The attack technique deployed by this issue is T1505 according to MITRE ATT&CK.
The vulnerability scanner Nessus provides a plugin with the ID 72194 (FreeBSD : otrs -- multiple vulnerabilities (c7b5d72b-886a-11e3-9533-60a44c524f57)), which helps to determine the existence of the flaw in a target environment. It is assigned to the family FreeBSD Local Security Checks. The commercial vulnerability scanner Qualys is able to test this issue with plugin 122884 (Debian Security Update for otrs2 (DSA 2867-1)).
Upgrading to version 3.3.0 eliminates this vulnerability.
The vulnerability is also documented in the vulnerability database at Tenable (72194). The entry 66300 is related to this item.
Product
Type
Name
Version
- 3.1.0
- 3.1.1
- 3.1.2
- 3.1.3
- 3.1.4
- 3.1.5
- 3.1.6
- 3.1.7
- 3.1.8
- 3.1.9
- 3.1.10
- 3.1.11
- 3.1.13
- 3.1.14
- 3.1.15
- 3.1.16
- 3.1.17
- 3.1.18
- 3.2.0
- 3.2.1
- 3.2.2
- 3.2.3
- 3.2.4
- 3.2.5
- 3.2.6
- 3.2.7
- 3.2.8
- 3.2.9
- 3.2.10
- 3.3.0
- 3.3.1
- 3.3.2
- 3.3.3
License
CPE 2.3
CPE 2.2
CVSSv4
VulDB CVSS-B Score: 🔍VulDB CVSS-BT Score: 🔍
VulDB Vector: 🔍
VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 7.3VulDB Meta Temp Score: 7.0
VulDB Base Score: 7.3
VulDB Temp Score: 7.0
VulDB Vector: 🔍
VulDB Reliability: 🔍
CVSSv2
AV | AC | Au | C | I | A |
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💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
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unlock | unlock | unlock | unlock | unlock | unlock |
unlock | unlock | unlock | unlock | unlock | unlock |
unlock | unlock | unlock | unlock | unlock | unlock |
VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
NVD Base Score: 🔍
Exploiting
Class: Sql injectionCWE: CWE-89 / CWE-74 / CWE-707
CAPEC: 🔍
ATT&CK: 🔍
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
0-Day | unlock | unlock | unlock | unlock |
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Today | unlock | unlock | unlock | unlock |
Nessus ID: 72194
Nessus Name: FreeBSD : otrs -- multiple vulnerabilities (c7b5d72b-886a-11e3-9533-60a44c524f57)
Nessus File: 🔍
Nessus Risk: 🔍
Nessus Family: 🔍
Nessus Port: 🔍
OpenVAS ID: 702867
OpenVAS Name: Debian Security Advisory DSA 2867-1 (otrs2 - several vulnerabilities
OpenVAS File: 🔍
OpenVAS Family: 🔍
Qualys ID: 🔍
Qualys Name: 🔍
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: UpgradeStatus: 🔍
0-Day Time: 🔍
Upgrade: OTRS 3.3.0
Patch: github.com
Timeline
01/15/2014 🔍01/28/2014 🔍
01/28/2014 🔍
01/29/2014 🔍
01/30/2014 🔍
02/04/2014 🔍
02/04/2014 🔍
02/06/2014 🔍
03/24/2015 🔍
02/01/2022 🔍
Sources
Advisory: 0680603a07b8dc37c2ddca6ff14e0236babefc82Status: Not defined
Confirmation: 🔍
CVE: CVE-2014-1471 (🔍)
OVAL: 🔍
Vulnerability Center: 43179 - OTRS Remote SQL Injection Vulnerability due to an Error in the StateGetStatesByType Function, High
SecurityFocus: 65217 - OTRS Customer Web Interface Cross Site Request Forgery Vulnerability
Secunia: 56644 - OTRS Help Desk Cross-Site Request Forgery and SQL Injection Vulnerabilities, Less Critical
OSVDB: 102661
See also: 🔍
Entry
Created: 03/24/2015 15:54Updated: 02/01/2022 09:07
Changes: 03/24/2015 15:54 (71), 05/20/2017 10:29 (7), 02/01/2022 09:05 (4), 02/01/2022 09:07 (1)
Complete: 🔍
Cache ID: 18:080
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