CVE-2026-101141 in Call Recording Software
Summary
by MITRE • 09/28/2026
A flaw has been found in Eleveo Call Recording Software 9.7.0. Affected is an unknown function of the file /callrec/audio.jsp of the component Play Audio Page. Executing a manipulation of the argument viewRoleId/cfType can lead to cross site scripting. The attack can be launched remotely. The exploit has been published and may be used. The vendor was contacted early about this disclosure but did not respond in any way.
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Analysis
by VulDB Data Team • 09/28/2026
The Eleveo Call Recording Software, specifically version 9.7.0, contains a critical security vulnerability within its web-based interface that allows for remote cross-site scripting attacks. This flaw resides in the Play Audio Page component, which is accessed via the audio.jsp file located at /callrec/audio.jsp. The root cause of this vulnerability is an improper validation and sanitization of user-supplied input passed through specific query parameters or form arguments, namely viewRoleId and cfType. When these parameters are manipulated by a malicious actor, they are reflected in the HTTP response without adequate encoding or filtering, allowing arbitrary JavaScript code to be injected into the web page viewed by other users. This is classified under CWE-79 as an Improper Neutralization of Input During Web Page Generation, commonly known as Cross-Site Scripting (XSS). The vulnerability enables attackers to execute scripts in the context of the victim's browser session, potentially leading to session hijacking, credential theft, or defacement of the application interface.
From a tactical perspective, this vulnerability aligns with MITRE ATT&CK technique T1059.007, which covers JavaScript execution within web browsers. The ability to launch attacks remotely means that an adversary does not need physical access or prior authentication to exploit this flaw in many configurations, although the specific impact may depend on whether the application enforces strict session management for audio playback endpoints. Since the exploit has already been published and is available for use by threat actors, organizations running Eleveo Call Recording Software 9.7.0 are at immediate risk of compromise. The lack of response from the vendor further exacerbates this risk, as there may be no official patch or mitigation guidance provided directly by the software manufacturer to address the code-level defect in the audio.jsp handling logic.
The operational impact of such a vulnerability is severe for any organization relying on Eleveo for call recording and compliance purposes. An attacker could use the injected script to steal session cookies, thereby impersonating legitimate users who access the call recordings. This could lead to unauthorized access to sensitive voice data, violating privacy regulations such as GDPR or HIPAA depending on the industry context. Furthermore, persistent XSS payloads stored via these parameters could affect multiple victims over time, creating a broader attack surface for phishing campaigns or malware distribution by redirecting users to malicious sites hosted by the attacker. The trust relationship between the user and the application is fundamentally broken when client-side code can be arbitrarily executed through input fields that are not properly sanitized.
To mitigate this risk in the absence of an official vendor patch, administrators should implement strict access controls on the /callrec/audio.jsp endpoint if possible, restricting it to authenticated users with specific roles who require audio playback functionality. Input validation at a web application firewall level can also help by blocking requests containing suspicious characters or script tags within the viewRoleId and cfType parameters. Additionally, enabling Content Security Policy headers that restrict inline script execution can significantly reduce the impact of any successfully injected scripts. Organizations should consider upgrading to newer versions of Eleveo Call Recording Software if available, as subsequent releases may have addressed this input handling flaw through improved sanitization routines or framework updates that enforce safer default behaviors for web components. Continuous monitoring for unusual activity on audio playback endpoints and regular security assessments are recommended until a definitive fix is applied by the vendor or an alternative solution is adopted.