OTRS up to 2.2.5 Access Restriction access control

Summaryinfo

A vulnerability labeled as critical has been found in OTRS. Impacted is an unknown function of the component Access Restriction. Such manipulation leads to access control. This vulnerability is traded as CVE-2008-7282. There is no exploit available. The affected component should be upgraded.

Detailsinfo

A vulnerability, which was classified as critical, has been found in OTRS (Service Management Software). Affected by this issue is an unknown part of the component Access Restriction. The manipulation with an unknown input leads to a access control vulnerability. Using CWE to declare the problem leads to CWE-264. Impacted is confidentiality, integrity, and availability. CVE summarizes:

Kernel/Output/HTML/CustomerNewTicketQueueSelectionGeneric.pm in Open Ticket Request System (OTRS) before 2.2.6, when the CustomerPanelOwnSelection and CustomerGroupSupport options are enabled, allows remote authenticated users to bypass intended access restrictions, and perform certain (1) list and (2) write operations on queues, via unspecified vectors.

The weakness was shared 03/18/2011 (Website). The advisory is shared for download at bugs.otrs.org. This vulnerability is handled as CVE-2008-7282. The exploitation is known to be difficult. The attack may be launched remotely. A simple authentication is necessary for exploitation. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1068.

Upgrading to version 0.5 eliminates this vulnerability.

The vulnerability is also documented in the databases at X-Force (66479) and Vulnerability Center (SBV-30797†). The entries VDB-56868, VDB-56867, VDB-56866 and VDB-56865 are related to this item. VulDB is the best source for vulnerability data and more expert information about this specific topic.

Productinfo

Type

• Service Management Software

Name

• OTRS

Version

• 0.5
• 1.0.0
• 1.0.1
• 1.0.2
• 1.1.0
• 1.1.1
• 1.1.2
• 1.1.3
• 1.1.4
• 1.2.0
• 1.2.1
• 1.2.2
• 1.2.3
• 1.2.4
• 1.3.0
• 1.3.1
• 1.3.2
• 1.3.3
• 2.0.0
• 2.0.1
• 2.0.2
• 2.0.3
• 2.0.4
• 2.0.5
• 2.1.0
• 2.1.1
• 2.1.2
• 2.1.3
• 2.1.4
• 2.1.5
• 2.1.6
• 2.1.7
• 2.1.8
• 2.1.9
• 2.2.0
• 2.2.1
• 2.2.2
• 2.2.3
• 2.2.4
• 2.2.5

License

• open-source

CPE 2.3info

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CPE 2.2info

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Entryinfo

VulDB is the best source for vulnerability data and more expert information about this specific topic.

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