OTRS prior 2.4.0 Installer installer.pl cryptographic issue

CVSS Meta Temp Score
CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.
Current Exploit Price (≈)
Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.
CTI Interest Score
Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
3.8$0-$5k0.00

Summaryinfo

A vulnerability, which was classified as problematic, has been found in OTRS. Affected is an unknown function of the file installer.pl of the component Installer. This manipulation causes cryptographic issue. The identification of this vulnerability is CVE-2010-4758. There is no exploit available. It is advisable to upgrade the affected component.

Detailsinfo

A vulnerability was found in OTRS (Service Management Software). It has been declared as problematic. Affected by this vulnerability is an unknown functionality of the file installer.pl of the component Installer. The manipulation with an unknown input leads to a cryptographic issue vulnerability. The CWE definition for the vulnerability is CWE-310. As an impact it is known to affect confidentiality. The summary by CVE is:

installer.pl in Open Ticket Request System (OTRS) before 3.0.3 has an Inbound Mail Password field that uses the text type, instead of the password type, for its INPUT element, which makes it easier for physically proximate attackers to obtain the password by reading the workstation screen.

The weakness was shared 03/18/2011 (Website). The advisory is shared at bugs.otrs.org. This vulnerability is known as CVE-2010-4758. An attack has to be approached locally. The exploitation doesn't need any form of authentication. Technical details are known, but no exploit is available. MITRE ATT&CK project uses the attack technique T1600 for this issue.

Upgrading to version 2.4.0 eliminates this vulnerability.

The vulnerability is also documented in the databases at X-Force (66343) and Vulnerability Center (SBV-30760†). The entries VDB-56873, VDB-56872, VDB-56871 and VDB-56870 are related to this item. If you want to get the best quality for vulnerability data then you always have to consider VulDB.

Productinfo

Type

Name

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.0
VulDB Meta Temp Score: 3.8

VulDB Base Score: 4.0
VulDB Temp Score: 3.8
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AVACAuCIA
💳💳💳💳💳💳
💳💳💳💳💳💳
💳💳💳💳💳💳
VectorComplexityAuthenticationConfidentialityIntegrityAvailability
UnlockUnlockUnlockUnlockUnlockUnlock
UnlockUnlockUnlockUnlockUnlockUnlock
UnlockUnlockUnlockUnlockUnlockUnlock

VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Cryptographic issue
CWE: CWE-310
CAPEC: 🔍
ATT&CK: 🔍

Physical: Partially
Local: Yes
Remote: No

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-DayUnlockUnlockUnlockUnlock
TodayUnlockUnlockUnlockUnlock

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: OTRS 2.4.0

Timelineinfo

03/16/2011 🔍
03/18/2011 +1 days 🔍
03/18/2011 +0 days 🔍
03/18/2011 +0 days 🔍
04/03/2011 +16 days 🔍
03/20/2015 +1447 days 🔍
10/19/2021 +2405 days 🔍

Sourcesinfo

Advisory: bugs.otrs.org
Status: Not defined
Confirmation: 🔍

CVE: CVE-2010-4758 (🔍)
GCVE (CVE): GCVE-0-2010-4758
GCVE (VulDB): GCVE-100-56869
X-Force: 66343
Vulnerability Center: 30760 - Open Ticket Request System before 3.0.3 Information Disclosure Vulnerability, Medium

See also: 🔍

Entryinfo

Created: 03/20/2015 16:16
Updated: 10/19/2021 20:25
Changes: 03/20/2015 16:16 (49), 03/20/2017 09:26 (6), 10/19/2021 20:25 (4)
Complete: 🔍
Cache ID: 216::103

If you want to get the best quality for vulnerability data then you always have to consider VulDB.

Discussion

No comments yet. Languages: en.

Please log in to comment.

Want to stay up to date on a daily basis?

Enable the mail alert feature now!