Open Ticket Request System up to 4.0.30/5.0.28/6.0.9 URL access control
CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
---|---|---|
7.4 | $0-$5k | 0.00 |
A vulnerability was found in Open Ticket Request System up to 4.0.30/5.0.28/6.0.9 (Ticket Tracking Software). It has been declared as critical. Affected by this vulnerability is an unknown part of the component URL Handler. The manipulation as part of a Request leads to a access control vulnerability. The CWE definition for the vulnerability is CWE-264. As an impact it is known to affect confidentiality, integrity, and availability. The summary by CVE is:
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
The bug was discovered 07/31/2018. The weakness was disclosed 08/04/2018 (Website). It is possible to read the advisory at community.otrs.com. This vulnerability is known as CVE-2018-14593 since 07/24/2018. The exploitation appears to be easy. The attack can be launched remotely. A single authentication is necessary for exploitation. The technical details are unknown and an exploit is not publicly available. The attack technique deployed by this issue is T1068 according to MITRE ATT&CK.
The vulnerability was handled as a non-public zero-day exploit for at least 3 days. During that time the estimated underground price was around $0-$5k. The vulnerability scanner Nessus provides a plugin with the ID 112049 (Debian DLA-1473-1 : otrs2 security update), which helps to determine the existence of the flaw in a target environment. It is assigned to the family Debian Local Security Checks and running in the context l. The commercial vulnerability scanner Qualys is able to test this issue with plugin 176506 (Debian Security Update for otrs2 (DSA 4317-1)).
Upgrading eliminates this vulnerability. A possible mitigation has been published 3 weeks after the disclosure of the vulnerability.
The vulnerability is also documented in the vulnerability database at Tenable (112049). The entries 124535 and 124536 are pretty similar.
Product
Type
Name
Version
- 4.0.0
- 4.0.1
- 4.0.2
- 4.0.3
- 4.0.4
- 4.0.5
- 4.0.6
- 4.0.7
- 4.0.8
- 4.0.9
- 4.0.10
- 4.0.11
- 4.0.12
- 4.0.13
- 4.0.14
- 4.0.15
- 4.0.16
- 4.0.17
- 4.0.18
- 4.0.19
- 4.0.20
- 4.0.21
- 4.0.22
- 4.0.23
- 4.0.24
- 4.0.25
- 4.0.26
- 4.0.27
- 4.0.28
- 4.0.29
- 4.0.30
- 5.0.0
- 5.0.1
- 5.0.2
- 5.0.3
- 5.0.4
- 5.0.5
- 5.0.6
- 5.0.7
- 5.0.8
- 5.0.9
- 5.0.10
- 5.0.11
- 5.0.12
- 5.0.13
- 5.0.14
- 5.0.15
- 5.0.16
- 5.0.17
- 5.0.18
- 5.0.19
- 5.0.20
- 5.0.21
- 5.0.22
- 5.0.23
- 5.0.24
- 5.0.25
- 5.0.26
- 5.0.27
- 5.0.28
- 6.0.0
- 6.0.1
- 6.0.2
- 6.0.3
- 6.0.4
- 6.0.5
- 6.0.6
- 6.0.7
- 6.0.8
- 6.0.9
License
CPE 2.3
CPE 2.2
CVSSv4
VulDB CVSS-B Score: 🔍VulDB CVSS-BT Score: 🔍
VulDB Vector: 🔍
VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 7.5VulDB Meta Temp Score: 7.4
VulDB Base Score: 6.3
VulDB Temp Score: 6.0
VulDB Vector: 🔍
VulDB Reliability: 🔍
NVD Base Score: 8.8
NVD Vector: 🔍
CVSSv2
AV | AC | Au | C | I | A |
---|---|---|---|---|---|
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
---|---|---|---|---|---|
unlock | unlock | unlock | unlock | unlock | unlock |
unlock | unlock | unlock | unlock | unlock | unlock |
unlock | unlock | unlock | unlock | unlock | unlock |
VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
NVD Base Score: 🔍
Exploiting
Class: Access controlCWE: CWE-264
CAPEC: 🔍
ATT&CK: 🔍
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
0-Day | unlock | unlock | unlock | unlock |
---|---|---|---|---|
Today | unlock | unlock | unlock | unlock |
Nessus ID: 112049
Nessus Name: Debian DLA-1473-1 : otrs2 security update
Nessus File: 🔍
Nessus Risk: 🔍
Nessus Family: 🔍
Nessus Context: 🔍
Qualys ID: 🔍
Qualys Name: 🔍
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: UpgradeStatus: 🔍
Reaction Time: 🔍
0-Day Time: 🔍
Exposure Time: 🔍
Timeline
07/24/2018 🔍07/31/2018 🔍
08/03/2018 🔍
08/04/2018 🔍
08/04/2018 🔍
08/21/2018 🔍
08/22/2018 🔍
04/29/2023 🔍
Sources
Advisory: DLA 1473-1Status: Confirmed
Confirmation: 🔍
CVE: CVE-2018-14593 (🔍)
OVAL: 🔍
See also: 🔍
Entry
Created: 08/04/2018 08:23Updated: 04/29/2023 14:33
Changes: 08/04/2018 08:23 (73), 03/13/2020 09:27 (4), 04/29/2023 14:33 (4)
Complete: 🔍
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