Open Ticket Request System up to 5.0.35/6.0.18 Embedded Ticket IP Address information disclosure
CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
---|---|---|
5.3 | $0-$5k | 0.00 |
A vulnerability classified as problematic has been found in Open Ticket Request System up to 5.0.35/6.0.18 (Ticket Tracking Software). This affects an unknown part of the component Embedded Ticket Handler. The manipulation with an unknown input leads to a information disclosure vulnerability (IP Address). CWE is classifying the issue as CWE-200. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. This is going to have an impact on confidentiality. The summary by CVE is:
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
The weakness was published 08/21/2019 (Website). It is possible to read the advisory at community.otrs.com. This vulnerability is uniquely identified as CVE-2019-12746 since 06/06/2019. It is possible to initiate the attack remotely. No form of authentication is needed for exploitation. It demands that the victim is doing some kind of user interaction. The technical details are unknown and an exploit is not publicly available. The attack technique deployed by this issue is T1592 according to MITRE ATT&CK.
Upgrading to version 5.0.36 or 6.0.19 eliminates this vulnerability.
Similar entry is available at 140536.
Product
Type
Name
Version
- 5.0.0
- 5.0.1
- 5.0.2
- 5.0.3
- 5.0.4
- 5.0.5
- 5.0.6
- 5.0.7
- 5.0.8
- 5.0.9
- 5.0.10
- 5.0.11
- 5.0.12
- 5.0.13
- 5.0.14
- 5.0.15
- 5.0.16
- 5.0.17
- 5.0.18
- 5.0.19
- 5.0.20
- 5.0.21
- 5.0.22
- 5.0.23
- 5.0.24
- 5.0.25
- 5.0.26
- 5.0.27
- 5.0.28
- 5.0.29
- 5.0.30
- 5.0.31
- 5.0.32
- 5.0.33
- 5.0.34
- 5.0.35
- 6.0.0
- 6.0.1
- 6.0.2
- 6.0.3
- 6.0.4
- 6.0.5
- 6.0.6
- 6.0.7
- 6.0.8
- 6.0.9
- 6.0.10
- 6.0.11
- 6.0.12
- 6.0.13
- 6.0.14
- 6.0.15
- 6.0.16
- 6.0.17
- 6.0.18
License
CPE 2.3
CPE 2.2
CVSSv4
VulDB CVSS-B Score: 🔍VulDB CVSS-BT Score: 🔍
VulDB Vector: 🔍
VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 5.4VulDB Meta Temp Score: 5.3
VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔍
VulDB Reliability: 🔍
NVD Base Score: 6.5
NVD Vector: 🔍
CVSSv2
AV | AC | Au | C | I | A |
---|---|---|---|---|---|
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
---|---|---|---|---|---|
unlock | unlock | unlock | unlock | unlock | unlock |
unlock | unlock | unlock | unlock | unlock | unlock |
unlock | unlock | unlock | unlock | unlock | unlock |
VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
NVD Base Score: 🔍
Exploiting
Name: IP AddressClass: Information disclosure / IP Address
CWE: CWE-200 / CWE-284 / CWE-266
CAPEC: 🔍
ATT&CK: 🔍
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
0-Day | unlock | unlock | unlock | unlock |
---|---|---|---|---|
Today | unlock | unlock | unlock | unlock |
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: UpgradeStatus: 🔍
0-Day Time: 🔍
Upgrade: Open Ticket Request System 5.0.36/6.0.19
Timeline
06/06/2019 🔍08/21/2019 🔍
08/22/2019 🔍
11/28/2023 🔍
Sources
Advisory: DLA 3551-1Status: Not defined
Confirmation: 🔍
CVE: CVE-2019-12746 (🔍)
See also: 🔍
Entry
Created: 08/22/2019 09:23Updated: 11/28/2023 10:11
Changes: 08/22/2019 09:23 (58), 08/02/2020 14:50 (1), 11/28/2023 10:11 (4)
Complete: 🔍
Cache ID: 3:4B7:103
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