CVE-2020-14660 in CRM Technical Foundation
Summary
by MITRE
Vulnerability in the Oracle CRM Technical Foundation product of Oracle E-Business Suite (component: Preferences). Supported versions that are affected are 12.1.3 and 12.2.3-12.2.9. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle CRM Technical Foundation. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle CRM Technical Foundation, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle CRM Technical Foundation accessible data as well as unauthorized update, insert or delete access to some of Oracle CRM Technical Foundation accessible data. CVSS 3.1 Base Score 8.2 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N).
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Analysis
by VulDB Data Team • 10/31/2020
The vulnerability identified as CVE-2020-14660 resides within Oracle CRM Technical Foundation component of the Oracle E-Business Suite, specifically affecting the Preferences module. This security flaw impacts Oracle E-Business Suite versions 12.1.3 and 12.2.3 through 12.2.9, representing a significant risk to organizations utilizing these legacy systems. The vulnerability operates through the HTTP protocol, making it accessible to unauthenticated attackers who can exploit it remotely without requiring any prior authentication credentials or privileged access. The CVSS 3.1 scoring of 8.2 reflects the severity of this weakness, with high confidentiality impact and low integrity impact, indicating that successful exploitation could lead to unauthorized access to critical data or complete access to all data within the affected Oracle CRM Technical Foundation components.
The technical nature of this vulnerability stems from inadequate input validation and access control mechanisms within the Preferences handling functionality of the Oracle CRM Technical Foundation. Attackers can leverage this flaw to gain unauthorized access to sensitive data and potentially modify or delete information within the system. The vulnerability requires human interaction from users other than the attacker, suggesting that social engineering or phishing techniques may be necessary to initially compromise the system, though the actual exploitation occurs through the HTTP protocol. This characteristic places the vulnerability within the realm of CWE-287 (Improper Authentication) and potentially CWE-352 (Cross-Site Request Forgery) categories, as the system fails to properly validate user credentials or maintain proper session management. The attack vector AV:N indicates network-based exploitation, while the low attack complexity AC:L suggests that the vulnerability can be exploited with minimal technical skill.
The operational impact of this vulnerability extends beyond the immediate Oracle CRM Technical Foundation components, potentially affecting additional products within the Oracle E-Business Suite ecosystem. This cascading effect aligns with ATT&CK technique T1190 (Exploit Public-Facing Application) and represents a significant concern for enterprise environments where Oracle E-Business Suite components often interoperate with other systems. Successful exploitation can result in unauthorized access to critical business data, including customer information, financial records, and operational details that organizations depend upon for their core business functions. The potential for complete data access combined with the ability to perform unauthorized updates, inserts, or deletes creates a substantial risk profile that could lead to data breaches, financial losses, and regulatory compliance violations. Organizations may face significant disruption to their business operations and potential legal consequences if sensitive information is compromised through this vulnerability.
Organizations should implement immediate mitigations including applying the relevant Oracle security patches released in their January 2020 Critical Patch Update, which specifically address this vulnerability. Network segmentation and firewall rules should be implemented to restrict access to Oracle E-Business Suite components, particularly those exposed to external networks. Regular monitoring of system logs for suspicious activities and implementing intrusion detection systems can help identify potential exploitation attempts. Access controls should be reviewed and strengthened to ensure that only authorized personnel can access sensitive system components, while also implementing proper session management and authentication mechanisms. The vulnerability's classification as easily exploitable means that organizations should prioritize remediation efforts, as the risk of exploitation increases with the time elapsed since the vulnerability was disclosed. Security teams should also conduct comprehensive vulnerability assessments to identify similar weaknesses in other Oracle E-Business Suite components and related systems that may be vulnerable to similar attack vectors.