CVE-2026-61257
Summary
by MITRE • 07/22/2026
Vulnerability in the Oracle iSupport product of Oracle E-Business Suite (component: Call Back). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle iSupport. Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Oracle iSupport accessible data as well as unauthorized read access to a subset of Oracle iSupport accessible data. CVSS 3.1 Base Score 5.4 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N).
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Analysis
by VulDB Data Team • 07/22/2026
The vulnerability resides within Oracle iSupport component of the Oracle E-Business Suite, specifically in the Call Back functionality that is part of version range 12.2.3 through 12.2.15. This represents a significant security weakness that affects organizations utilizing Oracle's enterprise resource planning solutions. The flaw manifests as an easily exploitable vulnerability that can be leveraged by attackers with minimal privileges and network connectivity through standard HTTP protocols.
The technical nature of this vulnerability stems from insufficient access controls within the Call Back module, allowing unauthorized users to manipulate data within the iSupport system. Attackers with low privilege levels can exploit this weakness to perform unauthorized operations including data modification, insertion, and deletion activities against specific subsets of the system's data. Additionally, the vulnerability enables unauthorized read access to sensitive information that would normally be restricted to authorized personnel. This dual impact on both confidentiality and integrity represents a serious concern for organizations handling sensitive business data within their ERP environments.
The operational impact of this vulnerability extends beyond simple data exposure, as it creates opportunities for attackers to compromise the integrity of business processes managed through iSupport. The CVSS 3.1 score of 5.4 indicates a medium severity threat that could result in significant business disruption. Attackers could potentially manipulate customer service records, modify support ticket information, or corrupt data that forms the foundation of enterprise operations. The vulnerability's accessibility via HTTP means that remote exploitation is possible without requiring physical access to the network infrastructure.
Organizations must implement immediate mitigations including applying the latest security patches from Oracle to address this vulnerability. Network segmentation and access control measures should be strengthened to limit exposure of the affected components. Regular monitoring of system logs for unusual access patterns and unauthorized data modifications should be implemented as part of defensive operations. The vulnerability aligns with CWE-284 (Improper Access Control) and represents a clear violation of the principle of least privilege that is fundamental to information security practices.
From an adversarial perspective, this vulnerability maps directly to ATT&CK techniques involving privilege escalation and data manipulation. The low attack complexity and network-based exploitation make it particularly attractive for automated attacks targeting enterprise environments. Organizations should consider implementing web application firewalls to monitor and filter HTTP traffic to the affected iSupport components while maintaining detailed audit trails of all access patterns. The remediation process requires careful testing to ensure that security patches do not disrupt existing business operations within the Oracle E-Business Suite environment.
The broader implications for enterprise security highlight the importance of comprehensive vulnerability management programs that extend beyond traditional perimeter defenses. This vulnerability demonstrates how seemingly isolated components within complex enterprise applications can create pathways for significant data compromise. Organizations should conduct thorough risk assessments to identify similar weaknesses in other Oracle E-Business Suite components and ensure proper configuration management practices are maintained across all systems. Regular security awareness training for administrators and developers is crucial to prevent exploitation of such vulnerabilities through social engineering or insider threats that could compound the impact of network-based attacks against this component.